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RTA Kitchen Cabinets Reviews - RTA Cabinet Reviews - The RTA Store

RTA Kitchen Cabinets Reviews

Take a look at our customer submitted reviews and video testimonials. All testimonials were taken from email correspondence with our customers and are 100% factual!

Video Testimonials

Recent Reviews

Kyla was very prompt in responding. We are trying to get our cabinet order done as quickly as possible, and she was very helpful in attaining our goal.
Our designer was incredibly responsive and helped us understand the available options along the way.
My salesperson Bayleigh was quick to respond and very helpful throughout the process. Great experience from initial contact through fulfillment of order!

All Reviews

August 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The Price was right. Ordered the door and liked the style and quality of the cabinet. I hope we are completely satisfied once the cabinets arrive. Customer service is awesome. Kara was so friendly and helpful throughout the whole process, even at 11:30 at night.
August 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Hi Kelsey,\n If anyone that you deal with has any questions that you feel I can answer, please feel free to contact me. I cannot truly express my gratitude for all you did for me. You went beyond what I could have expected and I almost miss the daily 'help me' emails and your patient responses.\n Thank you again\n Michael S.
July 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Marie,\n Thank you for your help with our order and return processing. You've been most helpful in getting our project done.\n Your excellent customer service is most appreciated.\n John K.
July 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I just got finished placing my order with The RTA Store on-line and I cannot believe the level of customer service that your company provides. Not only did someone answer my email question AFTER HOURS but additional questions were handled quickly and easily with immediate email follow up the next day. I was in sales for 20 years and I know how customer service can make or break a business. The RTA Store really has customer service down to a fine science and I will not hesitate to recommend them to anyone and everyone I know looking for kitchen cabinets. I think everyone in the customer service department needs a raise!!\n Thank you for helping me so quickly and efficiently.\n Vanessa C.
July 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Thank you! You and Your company are as good as the all the testimonials say!\n Debbie F.
July 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Your products met our requirements in quality, price and shipping cost. Also we found you customer service to be excellent!
July 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The price was the best we found and I really like the Aspen white shaker cabinets. Everyone was very friendly and responded in a timely fashion.
July 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Hi Kelsey,\n You have set the bar high for customer service. I am so pleased to see that with your company. I look for to doing more business with you in the future.\n Barry S.
July 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:...Again, I appreciate your help and your quick replies. It is greatly appreciated. So far, I have been nothing but pleased with my experience and purchases from theRTAstore.
July 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Casey Ackerman was so helpful. He always went above and beyond to help me with my 10K changes. He even went above and beyond and made sure to get my order in by then end of the sale time, by staying up until midnight that night with me placing the order. His customer service skills are amazing and it was such a blessing to have Casey help us through this whole process. Thanks The RTA Store and Casey Ackerman!
July 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:...I bought cabinets for another house I remodeled and they were 3 times as expensive and half the quality. I am so glad my sister told me about your website! I will be using RTA from now on and am sending the website link to a friend of mine who is building a house!!!\n \n Thanks!\n \n Anne
July 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I'd like to thank Marie and the other young ladies that have helped me with my order. Your customer service is outstanding. Many business could learn from you.\n Thank you again.\n Rich K.
July 2013
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:All wood, big box stores are not wood all particle board.\n Went to brick and mortar store and could not find anyone that knowledgeable about kitchens, they sent a guy from lighting to help us?? Also cheaper and much more selections at theRTAStore
July 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:You came highly recommended by one of the DIY shows I frequently watch, also I wanted all wood cabinets. Plus I loved the many many sizes to choose from. Sue helped us with our final purchase and put our order together for us to see in 3D. She was Fabulous! Sue was so patient and very, very helpful. She made us feel so much better about our choices.
July 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Through the RTA store I am able to get all wood cabinets at a fraction of cost when compared to brand name DIY stores. I was quoted over $16,000 for very similar cabinets at Home Depot. I was able to make the entire purchase PLUS extras such as toe kick and crown molding all for $3500 DELIVERED TO HOUSE. Anxious to see the product after it arrives.
July 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:The cabinets my wife and I like are listed on your website, due to cost savings of the RTA cabinets we are able to complete our house due to a tight budget. After a disappointing event with a different company with lower pricing I returned to you folks, spoke with Kelsey and was pleasantly surprised with the level of service she provided. Service and quality are what make your business stand out from the rest...Kelsey is great at keeping me informed. She promptly answered and questions I had, Kelsey is also sympathetic to an issue we had with a different company. I tend to be too trusting, I grew up learning if you give someone your word, you stick by it and follow through. I tend to live life that way and sometimes it bites me. Thank you for the quality of service and customer awareness that is missing in many businesses today!
July 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Quick on line chat for questions. Very detailed free design from Kara Ackerman, also very helpful. Likes the look of the cabinets/ good price.
July 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I just wanted to let you know that the replacement baskets for our Lazy Susan arrived on Saturday and they are in excellent condition. Thank you to you and the people of theRTAstore for taking care of this so quickly. I was a bit skeptical about ordering something so important as kitchen cabinets on-line from a company I didn't know. I value face-to-face communication when making a purchase like this. You have made me a believer! I have already referred two people to your website for cabinets...\n Thanks again for making this a positive experience.\n John S.
July 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The quality and price point of the products compared to other rta brands as well as assembled cabinets from big box stores...able to have higher grade of cabinet for more reasonable price.
July 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Price and quality, also the free kitchen design.
July 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Samantha was so patient and wonderful to work with. She was able to help me realize our potential and make the most of the space we had. She was very responsive when I had requests for changes and NEVER made me feel like I was a burden (even though I knew I was!). She was so pleasant and made the whole process painless and even was able to change the cabinet plans with no problems when another cabinet had a better discount for a sale price. I was hesitant to use the free kitchen planner for fear of it being a nightmare, but it turned out to be such a fun project!
July 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Best product Line and great prices. The Cabinets are top Quality and very easy to assemble.
July 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Kelsey Bottari was a jewel to do my design and help me find cabinets that met our needs & expectations. She was very helpful and patient despite order delays on our part due to my husband being hospitalized, problems with de-constructing walls, finishing floors, etc. Extremely helpful, responsive and professional. She gets a glowing recommendation from me.
July 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Thank you for your excellent service. I received my envelope with the bumper pads. I will put them to good use. I picked out my flooring. Found a tile that matched the cabinets beautifully. I will be using my 3 day weekend to start demo in my kitchen.\n \n A lot of work ahead.\n \n Evelyn
July 2013
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:I knew what cabinets, style, and sizes I needed. Brick and mortar stores wanted to keep redesigning my layout to 'upsell' me on cabinets I didn't need or want.
July 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Samantha Rougeux / designer is a super help. SHE DOES GREAT!!! CUSTOMER SERVICE
July 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Oh Gosh! That's fantastic. I just hit 'send' on my order a few minutes ago and I'm packing up the doors. I will mail those back tomorrow because it's taken me longer than I expected to pack them. This is the best news ever. You've been so wonderful to work with and so patient with what seems like one delay after another. Also good news that my husband got a clean bill of health. He kept saying he could put the cabinets together, but I just couldn't make him do all that work on top of everything else he's been doing. He's been knocking out the backsplash and disposing of everything, tiles, etc. and will be putting in new wallboard this weekend . . . it's just gotten to be exhausting. This will really help. Thanks again.\n Nicole
July 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Best value... Great price for a quality product and ample choice of colors and features.
July 2013
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:It is so much easier to shop online rather then go from store to store. I also like the fact that you can order a door sample to see what you are getting before you buy.
July 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Jed was very helpful in guiding me through the benefits of theRTAstore, I'm eager to see the new cabinets knowing he has everything under control.
July 2013
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:Savings was substantial vs buying in a retail store.
July 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Best value... Great price for a quality product and ample choice of colors and features.
July 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I could obtain the highest quality product for the best price.
July 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The price was great especially for the quality of product.
July 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:From my initial search to pricing to shipping and delivery and assembly just a great product and experience. I did have a little trouble at first with the lazy susan assembly but the online assembly instructions came with a video that made it a snap.
July 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Quality,style,price. Have previously purchased from RTA and extremely satisfied with product and service
July 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I read all the reviews and thought this way would be good. Also would save money by assembling the cabinets myself
June 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Our customer answered:\n - easy to use website (instructional videos are great)\n - customer service\n - easy assembly\n - positive reviews
June 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Will buy from again, It is an all wood product with easy assembly and customer service was one of the best for questions or help. Your doing a great job, keep it up
June 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Wanted to let you know that my cabinets were all delivered last week. Love, love, love them. Sage color has great saturation and the cream looks great with it. Should be ready to install in a couple of weeks. No rush since we are not living there yet.\n Thank you very much for all your patience in pulling together my dream kitchen.
June 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Quality, price, able to see what my kitchen would look like with picture system use......my fave part!!!
June 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Cabinets are not the Cheap particle board stuff from like homedepot or lowes, also the price, and all the options. I prefer to be in control of what I am getting!!
June 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:These cabinets are for a summer house that needed renovation, but didn't need a custom kitchen. This cabinetry will look great and last for years.
June 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Once again, thank you to you and everyone over at the RTA store for your help and for the fabulous cabinets... they look awesome! :)
June 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Hi Kelsey,\n ...The few people that have seen it cannot believe that we bought the cabinets on line and that I did the majority of the work. Very very professional from the design to the execution. Thank you for your vision, your design, your assistance and your patience. I could not have done it as well without you.\n Michael S.
June 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:You and your team have been great and I'll be sure to recommend The RTA Store to friends looking for new kitchens ;)\n Have a great weekend,\n Tom S.
June 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The price and quality of the materials. I would have spent more at a home improvement store, and it would have been pressed board, not real wood. The price was right for your product.
June 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Reviews were good and had good ratings with the BBB
June 2013
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:No salesman telling me want I wanted and trying to up size my order
June 2013
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:This way saves many hours of driving from one store to another. I also ordered door samples and could see what they would like like in the new kitchen.
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To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments.

If you wish to contact the website’s owner please use the website's form

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Disability profiles supported on our website

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Additional UI, design, and readability adjustments

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We aim to support as many browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen readers), both for Windows and MAC users.

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating, improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility following technological advancements. If you wish to contact the website’s owner, please use the website's form