(877) 992-2246
(877) 992-2246
Search
Menu
Free Room Design
My Cart
(877) 992-2246
(877) 992-2246
Mobile Menu Top Content
Start Your Journey Free Room Design
Menu
Menu
Free Room Design
Menu
Mobile Menu Bottom Content

RTA Kitchen Cabinets Reviews - RTA Cabinet Reviews - The RTA Store

RTA Kitchen Cabinets Reviews

Take a look at our customer submitted reviews and video testimonials. All testimonials were taken from email correspondence with our customers and are 100% factual!

Video Testimonials

Recent Reviews

Kyla was very prompt in responding. We are trying to get our cabinet order done as quickly as possible, and she was very helpful in attaining our goal.
Our designer was incredibly responsive and helped us understand the available options along the way.
My salesperson Bayleigh was quick to respond and very helpful throughout the process. Great experience from initial contact through fulfillment of order!

All Reviews

February 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:...spoke to the awesome talented Rachel. She has is all squared now. The confusion is my fault. You guys rock!! She is sorting it out. Enjoy the weekend!!\n Anthony D.
February 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Hi Samantha,\n Thank-You for the phone call from Marie, from the beginning I have been impressed with your whole operation.\n \n Janet B.
January 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Thank you so much Marie, I really appreciate you doing this for us, you guys are truly an amazing company.\n Kirk P.
January 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I can't wait to see them installed!!! You guys are terrific and the customer service is second to none.\n Scott C.
January 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Everything went very smoothly! Kelsey was excellent in all phases; service, design, creativity and quick and thorough responses to all our many questions. We loved working with her!...Ease of working and making decisions from home. Everything we needed to see was right on our computer...After ordering we saw an ad on HGTV for The RTA Store. We felt certain we had a made a smart and good decision!
January 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I have been to a few cabinet places and when Sue Ackerman designed my home bar I was wowed! I was very impressed with the service.
January 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Ordered a sample door-quality is amazing! Very easy web site to navigate, prices were excellent.\n - Robin M.
January 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Simply the price is right and the specs of the materials are the same as those for cabinets that cost 5 times these. I can spend some time putting the pieces together and save $10,000 any day...Big box stores are way too expensive for what you don't really get and specialty shops all throw the term 'custom' around which adds 50% to the cost.
January 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Of all the different companies we spoke to, TheRTAStore was able to provide the best price for the best quality cabinets available.
January 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:My design person (Kelsey) was superb and made the process very easy, professional, and allowed me to be very confident in the end product. Exceptionally fast and well done. She is an excellent representative of your company!!
January 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Quality of product was equal or better. Price was about half. I made my decision based on a call made to ask questions. The person who answered the phone was professional and very helpful. Immediate help from a designer.
January 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I was quite pleased with the professionalism and expertise of your designer, Kara Ackerman as well as the description and price of the cabinets.
January 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:This is my 2nd kitchen using RTA, heard about put together cabinets on a diy program.\n Grew up in a family of building custom cabinets, RTA has a very helpful staff ready when ever we have questions. Quality staff, euro design, and livable price.
January 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Best looking website, excellent customer service. Everyone was very quick to respond to any questions and help in any way.
January 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:...just a thanks! I purchased cabinets from you a few weeks ago and wanted to thank you for a fantastic experience. I was worried about ordering cabinets online, but was so pleasantly surprised! I especially want to thank Sue Ackerman, who worked with me on the kitchen design. She did a great job, responded to messages promptly and worked through any issues that arose with incredible professionalism and speed. I couldn't have been happier with the process. We will definitely use your company again and will recommend you to our friends! Thanks again-\n Julie H.
January 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:The selection was great and the price was good. Quality also looks good from what I could see and from what I read online. The video of assembly also helped to ease my mind that we would be able to put the cabinets together without too much hassle.
January 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I am thrilled with the assistance of your designer Kelsey Bottari. Her commitment in developing and finalizing details in short time were outstanding. You have a gem. Keep her happy.
January 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:We had GREAT service from your design team- Kelsey Bottari was amazing- she spent tons of time with me online to create a great design. We had an issue with a mistake in our order, and Samantha helped us so much to get it resolved and get our missing cabinets ordered, with a good deal on returning our mistaken cabinets. We are very impressed with our cabinets! Thank you!
December 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I purchased my bathroom cabinets from another RTA dealer and I had a complaint and mistakenly called and emailed your customer service. That is when Kelsey Bottari emailed/called me back and she was so nice and helpful. I decided at that moment I was going to have Kelsey design my kitchen.\n I had such a pleasant experience! Not one complaint. Kelsey was very prompt when I had questions and prompt with her designs.
December 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Marie,\n \n I received my shipment of cabinets last week. Needless to say, I am thrilled with them! They are beautiful!!\n \n Order was received complete and undamaged. Truck driver even helped me unload them! Really nice man.\n \n My husband and I assembled them. They do take a little adjusting and loosening some of the screws on the brackets\n \n but they are very well made and go together very nicely.\n \n I would recommend these cabinets to anyone! Beautiful product and I will probably be ordering more in the future.\n \n Thanks to everyone involved in my ordering process. Your service is exceptional!\n \n Karen V.
December 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:[Email sent to Samantha in our shipping department]\n Ohh my god you are the best! They are truly lucky to have you working for them.\n Our cabinet won't be coming until next Friday. But I would love to send an email to your boss, he has to know how truly efficient and amazing you are. Im speechless.\n Thank you so so much!\n No words! Really\n - Nina S.
December 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I must say that you have indeed done a Fabulous Job assisting me in the whole process of designing and procuring the cabinets. This is indeed a very good example of customer service.\n I thank you and please let me know where I can write some feedback on the web and also an email to your boss (if you are not the owner) about the fantastic job.\n Regards,\n Benu
November 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Hi Kelsey,\n \n You were more than helpful today and just wanted you to know it was much appreciated. Please feel free to show this to your boss as you went above and beyond the call of duty to work thru this with me. You and your company are great! and I will look forward to doing future business with you.\n \n Sincerely,\n \n Scott F.
November 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:You're awesome Kara. Thanks for the patience. I called like 10 places and only about 3 or 4 took any time to work with me - Your service was the best. Fast, responsive to questions and thoughts, and the price is great too!. Hopefully my wife, SuzyQ, likes them... Thanks again. -Ben
November 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Hi Rachael,\n Thank you for working with me this weekend and tonight as well. You were a big help. I started to write and send the email below but you beat me to it! That's great customer service!\n Michael G.
November 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I love your store. I will send you pics of my kitchen no one believes they are rtas. Thank you for making life easy.\n Mark H.
November 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Thank you! The kitchen is not finished yet, the plumber hopefully is coming this weekend for the sink, dishwasher & water lines for the fridge. I will be more than happy to send you a video. So far EVERYONE is loving the cabinets, even my granite guy. He is planning to do his kitchen, so I gave him your information.\n -A. Todaro
November 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:...we are just getting our kitchen done! We love the cabinets and you guys are the BEST!!\n Shannon and Brian N.
October 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Sue was great! I have an unusual work and travel schedule and she was more than accommodating with the times she allowed me to call and discuss the design and details of my kitchen, laundry and bathroom. She was very patient and helpful. I would recommend both RTA Cabinets and sue to any of my friends and family.
October 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Just wanted to take a moment to let you all know how happy we are with our cabinet purchase from The RTA Store! We have renovated an entire kitchen and have been happy with the quality and service provided to us. We have also forwarded our compliments to countless friend and relative who may be coming your way soon!\n Customer service was prompt and courteous.\n Again, we highly recommend your company and thank you all !\n Sincerely customers,\n Mike and Donna B.
October 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Its been a pleasure to work with you and your company. We absolutely love our cabinets. You have made the process very bearable and stress free.\n If you ever need a reference or pictures of our cabinets finished let us know.\n Thank you,\n Melody G.
September 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Thanks so much. You guys have been wonderful from the start. I was worried about ordering online but once I started working with Kelsey everything fell into place. She was great in helping me design and answered all my questions it seemed like before I even sent the email. You have also been great taking care of the replacements. We are going to be redoing our bathroom and also the basement. I will definitely be buying all those cabinets from you also.\n Laurie P.
September 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Thank you so much for all of your help this week. Now I can see why you guys have such good reviews for customer service...It's so hard to believe that we've been working on this for so long with other general contractors, big box stores, etc. and we've been able to get so much done with you in a matter of days. Amazing!!!\n Anyway, thank you again for everything and I will talk to you very soon.\n Rachel H.
September 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:...Sue was awesome in assisting me. She went far above what I would expect from any company, she answered my emails day and night and on the weekends. Awesome work. Samantha was great and quick with my transaction questions too. Real dedication to customer service is rare but this was a great experience so far.
September 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Thank You for being so patient and helpful!\n Susan D
September 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:It has been a pleasure working with you too! I cannot thank you enough for all of your help, support and patience through our kitchen planning process. There are a lot of decisions to be made and details to pay attention to when choosing cabinets and designing a kitchen. You were able to provide me with all the information I needed and gave me a variety of options to make the kitchen design work for our space.\n I am so excited about our kitchen and will definitely send you before and after pictures!\n Jennifer O.
August 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Thank you...RTA is awesome!!!\n Renee F.
August 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:By the way, from the research I have done, you folks have one of the best RTA kitchen websites all around!! Thank you so much for your help. Can't wait to hear back from you.\n Laura G.
August 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Thank you, Kelsey. I was just telling my husband earlier that you really have a way of making people feel like they are your only customer. Meaning, that you have been there for me throughout this last week whenever I needed you, without hesitation. I have taken a leap of faith, seeing as how I have never made such a large online purchase before, especially with someone I've never even spoken to personally. I do feel comfortable though, and assuming that we can put all of this together with 3 small kids running around, I think it will be worth it. Thank you for making the first part of this journey a pleasant one. I only hope and pray that it will continue to go as smoothly from here on out. I will definitely send pictures once the project is complete. Of course your always welcome to come to the HUGE party we are going to have once it's all done, and see it for yourself. =)\n Thanks again,\n Rachel H.
August 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Marie,\n The doors came in. I believe we are now complete. I want to thank\n you again for the superior customer service from the entire company. I\n would recommend you to anybody.\n Terri A.
July 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Thank you for the follow up e-mail on how we are liking our cabinets. WE LOVE THEM!!! The quality is awesome! When people come over and we show them our new bathroom, they are impressed with how much we paid for them and how great they look. The dove tail, the soft closure and real wood cannot be beat!\n I do need to send you pics b/c my husband worked so hard on the bathroom that I want to share his blood, sweat and tears with others. He did a fabulous job!\n We do tell people about your company and tell them about the ease of dealing with youall, the product and how good it is and finally we brag about the finished product.\n I'm glad to have found you searching the internet--it paid off!\n Sincerely,\n - Tricia P.
July 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I wanted to pass along a couple of before and after photos of my new kitchen.\n The project was completed last fall using the TheRTAStore cabinets in Mahogany Maple.\n I was extremely impressed with the quality of the cabinets and the service provided.\n Shipment was fast and on time and the customer service through the entire process was fabulous.\n I have already made numerous recommendations to others when I hear about kitchen projects and I won't hesitate\n to order cabinets from TheRTAStore in the future.\n Thank You!\n Bill J.
June 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Thank you very much--it has been such a pleasure to work with all I have been in contact with at theRTAstore!! I would highly recommend you to all and any.\n - Terry A.
June 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Marie-\n Cabinet just arrived and the doors are a great match. Thank you very much for all your help. You have been extremely helpful and courteous and it has been a pleasure to work with you. I am highly recommending you and your company to my friends. Look forward to my next purchase and again great job.\n - Mark C.
June 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Marie,\n Thank you very much for the new doors for my cabinets.\n I appreciate it very much. It's rare nowadays that companies\n take care of problems so efficiently.\n Have a great day.\n - Henry M.
June 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Sue-\n There cannot be a better person in the world for customer service as you have been!! I have brother in law that is about to redo his cabinets and I told him to request you just in case-He is waiting to see how he likes mine-but I have highly recommended you!\n Thank you so much-and I will let you know how it goes-and send you pics!\n Thanks,\n - Terri
June 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Kelsey, the new cabinets are in and look wonderful!! Thank you for all your help designing our kitchen!\n - Laurie S.
May 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I just wanted to let you know about your employee Samantha. She was such a big help with me ordering my kitchen cabinets for an island I want in my kitchen. My husband ordered it first and got the order wrong,, so I wrote to Samantha and she immediately got back to me and fixed the error, cancelled that order, got me what I needed along with the proper molding, and back piece. She was just such a help to me, its hard sometimes to order things online, it gets confusing,,, she was an ANGEL!! My husband is a gm for a car dealership and he even said wow this girl is awesome, wish I could find people as dedicated as her! Please do something for this girl…. Sam your a sweetie! Again thank you so much for all of your help!\n - Nancy Edwards
May 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:My husband built houses for years so he has seen and used many top brands of cabinets. These cabinets from TheRTAStore far exceeded our expectations. Everyone that has seen them can't believe the quality of the product. I am a Store Mgr for national retailer and also must say the customer service has been amazing. Such a quick response and willingness to help!\n - Kathy S.
May 2012
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:There is nothing else that could have been better. Kara, was the respresentative I spoke with and she was very professional and helpful.\n - Latricia R.
Page

Compliance status

We firmly believe that the internet should be available and accessible to anyone and are committed to providing a website that is accessible to the broadest possible audience, regardless of ability.

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments.

If you wish to contact the website’s owner please use the website's form

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various behavioral changes, to ensure blind users visiting with screen-readers can read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements:

  1. Screen-reader optimization: we run a process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others.

    Additionally, the background process scans all of the website’s images. It provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts embedded within the image using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.

    These adjustments are compatible with popular screen readers such as JAWS, NVDA, VoiceOver, and TalkBack.
  2. Keyboard navigation optimization:
    The background process also adjusts the website’s HTML and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.

    Additionally, keyboard users will find content-skip menus available at any time by clicking Alt+2, or as the first element of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, not allowing the focus to drift outside.

    Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Disability profiles supported on our website

  • Epilepsy Safe Profile: this profile enables people with epilepsy to safely use the website by eliminating the risk of seizures resulting from flashing or blinking animations and risky color combinations.
  • Vision Impaired Profile: this profile adjusts the website so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
    Cognitive Disability Profile: this profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements more easily.
  • ADHD Friendly Profile: this profile significantly reduces distractions and noise to help people with ADHD, and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily.
  • Blind Users Profile (Screen-readers): this profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is installed on the blind user’s computer, and this site is compatible with it.
  • Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Additional UI, design, and readability adjustments

  1. Font adjustments – users can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
  2. Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds with over seven different coloring options.
  3. Animations – epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
  4. Content highlighting – users can choose to emphasize essential elements such as links and titles. They can also choose to highlight focused or hovered elements only.
  5. Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
  6. Cognitive disorders – we utilize a search engine linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
  7. Additional functions – we allow users to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.

Assistive technology and browser compatibility

We aim to support as many browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen readers), both for Windows and MAC users.

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating, improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility following technological advancements. If you wish to contact the website’s owner, please use the website's form