RTA Kitchen Cabinets Reviews - RTA Cabinet Reviews - The RTA Store

RTA Kitchen Cabinets Reviews

Take a look at our customer submitted reviews and video testimonials. All testimonials were taken from email correspondence with our customers and are 100% factual!

Video Testimonials

Recent Reviews

Kyla was very prompt in responding. We are trying to get our cabinet order done as quickly as possible, and she was very helpful in attaining our goal.
Our designer was incredibly responsive and helped us understand the available options along the way.
My salesperson Bayleigh was quick to respond and very helpful throughout the process. Great experience from initial contact through fulfillment of order!

All Reviews

November 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Great price, looks great!! No one can afford a $30,000 kitchen anymore! Vicki was wonderful with answering so many of my questions! Even had time to constant email along with a phone conversation which led to understanding everything better!\n She made this experience.
November 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Felt like i was getting a better quality at a better price. Lowes and home depot were able to get within my budget, but there seemed to be a weak selection of cabinets, and the quality was not desirable.
November 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Pricing is competitive and quality is superb. I am a contractor and opted to test the RTA market in my own home before offering as an option to future clients...I am very impressed with the quality of the final product. I will use your company again.
November 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Just a word of thanks to Kelsey Bottari and Desiree Carey for the help with obtaining the crown molding for my kitchen order. The extra effort and help with that is greatly appreciated. Sometimes things don't quite work out as I had planned it and they were there to assist and help make my kitchen complete.\n \n Dan L.
October 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I have never installed or purchased cabinets in my life so I was very hesitant to try this on my own. I did research the big box stores, $12-$15K is right out for me. I needed a solution and The RTA Store seemed to fit. From my first contact with a designer, Jennifer, I was very impressed. The design work was spot on and she helped with some minor issues that I viewed as a major problem. She assisted with selecting the correct product for the circumstance and really didn't seem to mind that I sent her the wrong dimensions, and changed my mind twice. She went with it and provided me with the best solution possible for one third the cost of the inferior cabinets at the big box stores.\n \n When the cabinets arrived I was impressed with the quality of the finish and the use of plywood rather than particle board like the others use. Very well built, and solid wood faces too. Assembly was a piece of cake, and I've never done this before so I was pleasantly surprised. I was happy to see these going together so quickly and easily, then dropping into place just like Jennifer had planned it for me. Awesome product at the absolute best price I've ever seen.\n \n Lastly, we had a few small issues with the order, all were handled quickly and satisfactorily. Customer service is one area that a lot of businesses suffer in, I will not accept poor customer service. Fortunately, The RTA Store does not lack in customer service and support, and has been responsive to every question that I had. Great job.\n \n The cabinets are installed and look wonderful, we are now waiting for our countertop contractor to finish the granite. Once complete we will send before and after photos, we are quite proud of our first kitchen make over, thanks for helping us through it.\n \n Doug
October 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Desiree,\n I just want to thank you again for your help. My contractor sent me to another guy who couldn't give me anything like you designed and didn't listen to my requests. I didn't even have to tell you anything because I got what I wanted first draw! I got my Grey cabinets, my lazy suzannes, my big drawers and to boot the other extras I would have never thought of. You are amazing! Order has been placed and I thank you!!!! This nightmare has turned into my dream kitchen. You will defiantly be recommended to all my friends!\n \n -Sarah
October 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Working with Ellie was wonderful! We decided to do multiple levels, she explained how we would do it, and made sure all of the materials we needed were incorporated in the design. Also, the detailed photos of the kitchen made us confident with our decision. We would certainly love to work with her again in the future.
October 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The quality and upgrades for the price just shamed the big box stores. We tried another RTA company in the past and it was not a good experience. We researched more this time and The RTA store received great reviews.
October 2015
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:It was much easier to do it at leisure and go into the kitchen to actually check things out in the process.
October 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:It was a pleasure because Vicky Wilcox was so creative on her design! We love her work, she more than doubled our counter and cabinet space! I have already referred my daughter to RTA.\n \n -Tricia L.
October 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:The whole process was easy and my cabinets are in and i did it myself and they are PERFECT - love the material, color, style and over all experience with your company
October 2015
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:We visited a couple who had purchased cabinets from TheRTAStore.com and were very happy with the quality the cabinets were. We were looking for good quality with a good price tag. TheRTAStore.com was a great option for us.
October 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Nicky was very helpful and patient with my husband and me she made both very happy trying to please each one we love to thank her very much ! She is a great asset to your company.
October 2015
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:Quality, price matching, had the accessories I was looking for.
October 2015
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:I wanted a 30' pantry and there was one at theRTAstore.com, I wanted the pull-out trays for the pantry. I also wanted base cabinets with soft-close drawers. We wanted plywood - not particle board and wanted to assemble it ourselves. The price was good and then there was an additional sale so it was a good time to buy the cabinets.
October 2015
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:Because of the excellent service and conenience!
October 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Found site easy and understandable, and Vicky Wilcox designer worked out really well. I was very happy with design service and quick response...I really was convinced I was at the right place after working with my designer.
September 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Having already purchased the cabinets, I was able to assemble the utility cabinet rather quickly. Very, very pleased with the quality of the cabinets and will refer your company to all my friends.\n - Judy D.
September 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Project is an DIY/ HGTV show home renovation. Price and style were equally important but even more important was delivery date to meet the filming schedule...Desiree did a great job and was very responsive to my ultra fast time frame for quotes. I am glad to have been able to meet the summer sale deadline which saved me $1000.
September 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Samantha,\n \n I just wanted to send you an email to let you know we love our new Kitchen.\n First Jen did a fantastic job on laying out my kitchen just the way I wanted without much input from me. She sent me the drawings which could not be more spot on. The cabinets she recommend are fantastic. We Love them.\n Nicole was fantastic too at helping get my replacement pieces that got damaged in shipping.\n Venessa was also fantastic at getting me the additional hinges I needed.\n I just want to say that my overall experience with you company was great. The people that work for you are professional, courteous and responsive. What a great pleasure.\n I have had 7 of my neighbors come by and are impressed. I have told them all about your company\n Attached is a couple of pictures of the Kitchen almost done and one picture of my old Kitchen\n Thank you All\n -Mark B.
September 2015
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:Easy to shop with no sales pressure. RTA Store online was well populated with enough information on each cabinet design, size, etc. Of course they are much more affordable than the big box store and better quality.
September 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Vicky Wilcox, our designer was FABULOUS to work with. Replied very quickly to emails, answered all questions, even populated the cart for purchase and provided drawings with measurements for cabinet placing. Very pleasant and polite in communications. She saved me countless hours planning the cabinets and making the drawings and made the whole process so easy. Do everything you can to keep her on the team!
September 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Had purchased cabinets here before for out dining room. The quality was good and they look fantastic. Was a no brainer to come back for the kitchen cabinets!
September 2015
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:It was the high price of the brick and mortar, which caused me to look online, your price was affordable for the exact quantity and the same cabinet I saw in the store.
September 2015
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:Best Value for quality and price
September 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I finally found your Hopewell Junction store and was pleased to actually view what I had chosen online. The physical examination of a sample cabinet confirmed the positivity I felt while working online. \n Kara was fabulous PR for you. While some of our ideas were different in the beginning, we worked well together and she helped me to make what I wanted happen.
September 2015
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:Price for quality and choice couldn't be matched
September 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Your BBB Rating the qualty of Cabinets and the Cost.
September 2015
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:I wanted all wood and brick and mortar stores had units that were wood and composite. I didn't want composite.
September 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Very good quality and cost.
September 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Quality, price and service.
September 2015
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:I liked the ease of buying them online and still getting help from a kitchen designer
September 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Great selection and styles/can see what I'm buying without leaving my home
September 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I was able to save a big bag of money by ordering our cabinets through the rta store and assembling myself.
September 2015
When asked:Can you tell us two things we can do to improve your experience with our company?
Our customer answered:Everything was great. Very communicative, and follow up / delivery was outstanding
September 2015
When asked:Can you tell us two things we can do to improve your experience with our company?
Our customer answered:Not off the top of my head.\n - response time was great.\n - willingness to think outside the box was great.\n - design and designer were amazingly helpful and very friendly, desiree made the experience so much fun
August 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Quality, pricing, design experts that helped fit all my needs in such a tiny space
August 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Price and quality, plus had purchase cabinets previously from thertastore.com.
August 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Our designer, Ellie was magnificent. I change my mind so many times and she was very patient with me. Ellie was very quick to respond to my emails, her suggestions were fabulous, and she made the whole design experience a lot easier and more enjoyable. \n Laura Hawley was a tremendous help, also, with any products we receive that were damaged in shipping or damaged from the manufacturer. She made what would have been an arduous process a very easy one. \n Thanks to the whole crew!
August 2015
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:RTA met all my requirements: expert design/advice, price, quality and style
August 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Kelsey,\n \n \n I would like to let you know how much I appreciate the assistance given to me this past week by Nicolette Dainack.\n I had all sorts of questions during my journey to purchase all new kitchen cabinets and she stuck right with me. Every time I would come up with another question I would just send her an email and she always had the answers.\n This kind of customer service is rare and working with Nicolette was a refreshing change from the norm.\n \n Respectfully,\n \n Joyce W.
August 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The cabinets were very nice and there were a lot to choose from. The price was a big factor as well.
August 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Thanks again for keeping me out of trouble, you have been most helpful and command a strong knowledge of the product, further you have shown a high tolerance for stupid questions. Your hard work prevented me from shopping for a better price. Now print this out in a large font and put it on the bosses desk.
August 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:A+ at the BBB...My designer was awesome! Thanks
August 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Thank you for the Norton guarantee. Looking forward to our RTA cabinets and newly remodeled kitchen. \n \n Kelsey Bottari has done an amazing job of designing... and redesigning....and redesigning again until it was a perfect solution to a complicated space. Kudos to her for a great job of design and PATIENCE!
August 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Hi Kelsey,\n \n People are frequently quick to let you know when your company falls short of expectations, but rarely make the effort to let you know when you exceed expectations. With that in mind, I am writing to let you know what a great asset you have in Kim O'Rourke. Kim has gone above and beyond to provide me with great design assistance, and her customer oriented focus is as good or better than any I have ever experience. She has clearly exceeded all expectations.\n \n I have been looking at multiple RTA cabinet sources, both locally and on the internet, for our business. We are presently working on a 120 year old, 4,500 square foot restoration in a historical district. Our objective is to restore the exterior to maintain the historical character of this Queen Anne home, but to bring the interior up to par with homes designed to today's standards of comfort and utility. Kim's responsiveness and great input, combined with the quality of the sample products I ordered, have convinced me that we should be doing our business with The RTA Store.\n \n Sincerely,\n \n Rick K
August 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Kelsey,\n \n I just wanted to take the time to let you know how much I have enjoyed working with Ellie Trotta in designing my kitchen. She has gone above and beyond to work with my crazy requests and changes to get us to our final kitchen product. As a designer myself, I am certain that my changes have gone way outside the realm of the normal client, and she has responded to each one with quick attention and smiles.\n \n We are so excited for our new kitchen, and had many quotes to choose from. Our customer service experience with Ellie has been so amazing, that there isn't a chance we would go with anyone else. We hope to place our order soon, and this is largely based on our wonderful experience in working with Ellie.\n \n Thank you again!\n \n Kerry V.
July 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Good reputation, cabinets with the look and quality I wanted, competitive pricing, free design help
July 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Vicky,\n \n Good morning, I wan't to send you a picture of our completed kitchen and say thank you for all your help. You made the cabinet decisions much easier than I expected, all our cabinets arrived without any damage, they were easy to assemble and install, we were pleased with the quality of them. Thank you again and have a great day.\n \n Rose T.
July 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I am well pleased and particularly enjoy the glass doors and longer wall cabinets (42' as they are good storage and display my pottery beautifully. The drawer units are far more functionable than are door base units and I am very pleased with the finished product.

Compliance status

We firmly believe that the internet should be available and accessible to anyone and are committed to providing a website that is accessible to the broadest possible audience, regardless of ability.

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments.

If you wish to contact the website’s owner please use the website's form

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various behavioral changes, to ensure blind users visiting with screen-readers can read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements:

  1. Screen-reader optimization: we run a process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others.

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    These adjustments are compatible with popular screen readers such as JAWS, NVDA, VoiceOver, and TalkBack.
  2. Keyboard navigation optimization:
    The background process also adjusts the website’s HTML and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.

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    Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Disability profiles supported on our website

  • Epilepsy Safe Profile: this profile enables people with epilepsy to safely use the website by eliminating the risk of seizures resulting from flashing or blinking animations and risky color combinations.
  • Vision Impaired Profile: this profile adjusts the website so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
    Cognitive Disability Profile: this profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements more easily.
  • ADHD Friendly Profile: this profile significantly reduces distractions and noise to help people with ADHD, and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily.
  • Blind Users Profile (Screen-readers): this profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is installed on the blind user’s computer, and this site is compatible with it.
  • Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Additional UI, design, and readability adjustments

  1. Font adjustments – users can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
  2. Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds with over seven different coloring options.
  3. Animations – epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
  4. Content highlighting – users can choose to emphasize essential elements such as links and titles. They can also choose to highlight focused or hovered elements only.
  5. Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
  6. Cognitive disorders – we utilize a search engine linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
  7. Additional functions – we allow users to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.

Assistive technology and browser compatibility

We aim to support as many browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen readers), both for Windows and MAC users.

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating, improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility following technological advancements. If you wish to contact the website’s owner, please use the website's form