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RTA Kitchen Cabinets Reviews - RTA Cabinet Reviews - The RTA Store

RTA Kitchen Cabinets Reviews

Take a look at our customer submitted reviews and video testimonials. All testimonials were taken from email correspondence with our customers and are 100% factual!

Video Testimonials

Recent Reviews

Kyla was very prompt in responding. We are trying to get our cabinet order done as quickly as possible, and she was very helpful in attaining our goal.
Our designer was incredibly responsive and helped us understand the available options along the way.
My salesperson Bayleigh was quick to respond and very helpful throughout the process. Great experience from initial contact through fulfillment of order!

All Reviews

June 2014
When asked:Can you tell us two things we can do to improve your experience with our company?
Our customer answered:You exceeded my expectations in every way, so I am hard pressed to think of 2 ways to improve it. Kelsey was exceptionally helpful in figuring out the layout and she found an error in the measurements made by the contractor that we were basing the layout on.
June 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Price, quality and good reviews. Its helpful that DYI Network and HGTV have both mentioned your store in the past so we knew it had to have SOME backing other than advertising money. Good reviews online were helpful and simply the fact that we knew we could save money by removing the labor factor of putting them together ourselves.
June 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The cabinets you offer are exactly what we are looking for. Kelsey was amazing to work with and helped in our design of our cabinets! Price was great as well.
June 2014
When asked:Can you tell us two things we can do to improve your experience with our company?
Our customer answered:Marie,\n \n Thank you so much for this e-mail. All of my dealings with The RTA Store have been terrific, and deep down, I was confident that the doors would be replaced, because I felt it was the right thing to do. I still had a feeling of relief when I received confirmation that the doors are on their way.\n I continue to be a very satisfied RTA customer, and look forward to many more cabinet orders. In fact, one of my clients has just purchased another flip house. I am in the process of designing the kitchen, and we will be ordering another round of Aspen White Shaker cabinets very soon. :-Have a terrific day! You certainly have made mine start out well.\n Todd S.
June 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I order a sample door and liked the look and the quality of it so I ordered a cabinet. I liked the quality and the ease of putting them together. I also liked the price as compared to the big box stores whose cabinets were more expensive and contained particle board.
June 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:After ordering sample doors, we felt confident in the quality that we were buying. It was a better quality product than available at Lowe's/Home Depot. It was a better price than going with a true custom cabinet from a cabinet dealer in town.
June 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Good reviews, comparable prices, quick response to questions
June 2014
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:Conveniece - I could shop when I wanted to. No sales person trying to convince me to purchase something I really didn't want. I know enough about cabinets to be able to read the descriptions and know what quality is.
June 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:After comparing Lowe's, Cabinets to Go, The RTA Store had the product I wanted and Kara was fantastic. She took the extra time to show me a great design. She went way beyond what Cabinets to Go offered. The only drawback was not being able to actually see the cabinets. Cabinets to Go had a storefront where I could go and actually see and feel the cabinets, but in the end I wanted the cabinets that RTA had to offer. Thanks to Kara who was fantastic.
June 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I did not want an off the shelf cabinet from a Big Box store and all other wholse=ale distributors were 4 weeks plus turn around time. I saw RTA on the show Flipping Boston. I kmow these guys like quality so I am taking a chance on RTA.
June 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Ive shopped with your competitor before rtacabinetstore before then I found you guys. I liked several styles you offer and I msotly liked your design service as I was working on a tight kitchenette area. I like the value of RTA with real wood, no particle board. Desiree was a pleasure to work with. Im glad she was helping me on this job.
June 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Best quality of cabinets with a good price. Warehouse was within 3 hours away. Free Kitchen design with constant contact with a designer. thertastore.com was less expensive
June 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:We were very pleased with Desiree. She went above and beyond to get the look and price that we wanted and needed.
June 2014
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:Price really drove the decision. Also most of the brick and mortar stores offer a stock product that is built with particle board boxes which I didnt want. If you special ordered through them the price was very high.
June 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:We initially contacted Lily Ann Cabinets, but the response was slow and they couldn't figure out what we wanted, even though we provided them with the same measurements and photos that we did RTA. We also saw some bad reviews for them, whereas most of RTA's were very positive. We had a design from Kelsey with 48 hours of contacting RTA. We are thrilled with our decision to go with RTA.
June 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Design assistance and cabinet selection with color and cabinets. Appreciated Desiree's attention, patience, and responsiveness. She was wonderful in every e-mail and offered great solutions. If this job turns out well, I have another kitchen to redo with you!
June 2014
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:Value. We were able to purchase substantially better cabinets for a lot less than any of the brick and mortar stores, including Cabinets-to-Go, which is a local store we visited and priced.
May 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Originally, I checked out all the limited sources in our area. Nothing appealed to me either bc of price for what I liked or couldn't find anything that attracted me. [Our kitchen cabinets were all hand made by a furniture builder, to look like 1800's scrub pine.]\n \n After giving up, I checked things out at Home Depot, everytime I went in there. No one to help me….and really not seeing anything I loved. Only bc I wanted my laundry Room DONE, did I break down & buy 2 double door wall cabinets, in unfinished wood, at the Home Depot. Very inexpensive. As soon as they were unloaded & sitting in the garage I hated them. So, back they went.\n \n I then began a new Search online for something….anything that might suit me. And there you were! I found just what I wanted, called & spoke with Casey A. & went from there. Bc Casey was so patient, knowledgeable, knew the product & could make smart recommendations, did I choose to go with TheRTAStore. I NEVER buy online. Casey not only listened to me, he HEARD me. This is huge! I am one of tons of online customers, I don't doubt that….he treated me as though I were walking into his store front & as small as my order was, I felt like a valued customer.
May 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Quality of cabinet; good prices; great customer service; user friendly web site; cabinet finishes. No salesperson pressuring you. Take my time to view and decide what I want. Casey Ackerman was wonderful to work with! I hope you pay him enough...he's worth it!
May 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Thank you to everyone at The RTA Store that has helped us from Kara our designer, who did an excellent job in guiding us through the process, to the staff who helped us with delivery and claims. We appreciate the prompt, personal service and high level of professionalism everyone has shown. We would definitely do business again with your company in the future as the need arises and would recommend The RTA Store to family and friends
May 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Price, Quality and Desiree. We ordered a couple door samples and decide the quality was perfect for our situation. Plus I compared rta cabinets with the box store and a private contractor. both had 20 to 25% up charges for paint and plywood construction. Crazy!! Time will be tight on this project. Therefore, having the option of having the cabinets delivered already assembled was great. Nice to have the option of taking delivery assembled or ready to assemble. The design service is an essential part of the buying process.
May 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The price was the best in the marketplace with respect to the overall quality and selection of the cabinets that RTA offers.
May 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:We were fortunate enough to work with one of your fabulous designers; Mr. Andrew Leduc'\n Who was patient, respectful, helpful and sincere which was greatly appreciated by both my husband and I.\n Thank you so much for a most wonderful experience in purchasing our new kitchen cabinets.\n Respectfully,\n Mr. & Mrs. Walter W.
May 2014
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:40%- 50% savings
May 2014
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:Honestly, bc of your customer service & attention to my needs & details. Everyone with whom I came in contact was sharp & they followed through. Here, were I live, it is an hour round trip to the grocery store. Our shopping resources are limited.
May 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:BBB rating and reading complaints and resolutions. Price, discount, free shipping, selection.
May 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Very good and very fast design service. Very good price on cabinets. I did shop a 2 other online cabinet outlets but by far your store had the best service.
May 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Casey was awesome to work with. He was very helpful and service orientated. He always got back to me in a timely manner and was always willing to make changes. I would order again regardless of the price just based on the service I received. In this day an age it is a lost art. I work for a large hotel and we pride ourselves on our service. I hope the cabinets look as great as the service We received :) I have also already recommended RTA to 2 other people who are going to do their kitchen in the next few months.\n Thanks again\n Jeff and Kelly
May 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The setup of the website, easy to use, and very appealing, the r response from theRTAStore, was so quick, very friendly and professional, and above all the price was amazing, too good to be true compare to Lowe's and home depot.
May 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Excellent Service (Desiree) and outstanding reviews. Desiree answered emails promptly the same day. The reviews were spot on. I couldn't have had a better experience.
May 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Casey was great to work with. He did what he said he would do, and that is rare today. Thanks Casey!
May 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I loved the Rustic Hickory Style, RTA cabinets are much more economical and I wanted to do it myself.
May 2014
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:I find big stores like Lows are pushy, and just trying to sell you something, always the next grade up which is more expensive. I enjoyed doing the research, design, and ordering and installation myself.
May 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Thank you for being an honest company. (That's a bit rare these days.) When I received my first shipment of cabinets, i did not check the order correctly with the delivery truck, and did not realize until much later that I did not receive a corner base cabinet. According to your detailed rules, I believed I blew it, my fault not yours. I ordered another base cabinet, and ate the cost. About a week ago, you contacted me that you had discovered the error. You have sent me a refund for the missing cabinet. TOTALLY unexpected!!! Thank you for being honest and doing your business with integrity.\n \n I will definitely recommend you to others, and when I need further cabinets, I will not hesitate to use RTA Store again.
May 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Kara Ackerman was awesome. She read my questions carefully and answered my concerns thoughtfully and, most importantly, accurately. She made the experience a real success. Now, I just have to install the cabinets! :-)
May 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:The moment I contacted your store, until everything was delivred, the whole experience was superb, I can't say enough great things about Desiree, she was an amazing helper, in designing our kitchen, very patient, every time we contacted her, she was there for us, always delivering her promises, thank you very much for your hard work, we love our kitchen.
May 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I have NEVER had a customer support member like Desiree to go out of here way to help customer.
May 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Casey [kitchen designer] is amazing! He made the entire experience so much easier!
April 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Excellent experience. I will most definately purchase from you again.
April 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I wanted to save money by getting cabinets unassembled. I liked the website and found it very easy to navigate and make changes.
April 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Francesca and Andrew were absolutely wonderful. I rehab 2-3 homes per year and I will definitely use RTA...The staff was wonderful and so were the products and prices. Will come to you for all my cabinet needs. Thanks so much!
April 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:When we first started the kitchen project there was another, we had looked for the cabinets on TheRTAStore's website but didn't find anything we liked. We ended up finding cabinets on another website and placed and order. The other company was horrible to work with and kept no promises. We are actually still waiting for our money for a cancelled order. Anyhow, we looked back at your site and found that you carried the cabinets that we wanted, price was right, so we spoke with Kelsey. She cooresponded with us an entire weekend and that's what pushed us your way.
April 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Selection was great. Price was great. easy web site to order.
April 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Designer Mr. Andrew Leduc did a great job in helping us
April 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Kelsey was very helpful and had good ideas. She was great to work with. Thank you for having the free design service.
April 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:A friend told me about it and said that they were very satisfided with their cabnets and saved a lot of money...your customer service is great, both people that have helped me were very friendly and helpful.
April 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Thank you RTA we love our cabinets and will definitely refer you to all our family n friends :)
April 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Quality cabinets at a good price, combined with great customer service.
April 2014
When asked:Can you tell us two things we can do to imporove your experience with our company?
Our customer answered:I cannot recommend any changes as your service is top notch and the website is easy to use. Being able to order sample doors at a reasonable cost was a great help.
April 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I wanted to let you know how happy I am with the cabinets I purchased. They looked better than shown and the quality was wonderful. I reccomend your cabinets to everyone. My kitchen is transformed, and I will be ordering from you again when I do my bathrooms!
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Disability profiles supported on our website

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Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating, improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility following technological advancements. If you wish to contact the website’s owner, please use the website's form