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RTA Kitchen Cabinets Reviews - RTA Cabinet Reviews - The RTA Store

RTA Kitchen Cabinets Reviews

Take a look at our customer submitted reviews and video testimonials. All testimonials were taken from email correspondence with our customers and are 100% factual!

Video Testimonials

Recent Reviews

Kyla was very prompt in responding. We are trying to get our cabinet order done as quickly as possible, and she was very helpful in attaining our goal.
Our designer was incredibly responsive and helped us understand the available options along the way.
My salesperson Bayleigh was quick to respond and very helpful throughout the process. Great experience from initial contact through fulfillment of order!

All Reviews

May 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Desiree did a great job walking me through the process. She made sure that I have everything I need to create my kitchen. She is definitely an asset and I will recommend her and RTA to anyone who is doing a remodel of their kitchen.
May 2015
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:In stock cabinets at brick and mortar stores are very low quality. I felt that the quality I get for the price I'm paying is much better with a ready to assemble cabinet like what I ordered.
May 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Got higher quality cabinet for the same money as a cheap big box store cabinet...I am really happy with the quality of these cabinets. It is going to make a huge difference in the overall quality of my kitchen.
May 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Home Depot and Menards were too expensive for the value of our house. I contacted RTA and had a response immediately. Desiree walked me through the process and made it very easy for me to purchase
May 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Joshua Donnelly was a GREAT help. I really appreciated his very prompt, thorough, kind answers. He seemed very patient with all of my many questions... He really did a great job helping us. Thank you!!
May 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I liked the quality for the price and the assembly system used in the cabinets I purchased.
May 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Good Information, Quick Response, Great Design Person (Casey)
May 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I am a Professional contractor and I ordered a number of samples of your cabinet doors and saw the quality and coupled with all wood boxes I decided to use them on my own house first. We could have a long relationship.
April 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I found the cabinet quality and material used was what I was searching for, style of doors, color choices, acc available. It was a very easy process since im a DIY'er. The design did not change from original kithen. With the help of Desiree and emails I ordered the cabinets of my choise. Your web site is easy to navigate also. I purchased cabinets because they are what I wanted and The excellent service and communication I received from Desiree the designer.
April 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I have purchased from TheRTAstore.com before. I trust TheRTAstore.com. Great service. Beautiful cabinets
April 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Marie, \n \n Thank you so much for your assistance. We are so glad our contractor found the rtastore. The cabinets are absolutely beautiful, and your customer service is amazing.\n \n Thanks.\n \n - Haskell G
April 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Thank you for the free Norton Shopping Guarantee. I now have confidence in buying online. My sales person Desiree was extremely helpful I would rate her with excellence in customer care and treatment.\n - Dean S.
April 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:My experience so far as been 110% positive experience. Vicky Wilcox went beyond my expectations helping me to get everything I wanted with in my budget. She was quick to respond and guided me throughout the process.
April 2015
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:I had this place recommended and felt comfortable not going to a store
April 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Value. Plus two family members recommended RTA...Kelsey B. did a great job assisting us. She was soooo patient.
April 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:A friend used this site a few month ago and we loved the look and quality of her cabinets for the price.
April 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Desiree was an amazing help!!! She was extremely patient and answered every question we had. She made sure that we got exactly what we wanted.
April 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The quality and price of the cabinets.
April 2015
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:I received excellent help and design support from the staff. The door samples were here quickly. Every time I was on the website I was able to speak to someone. Vicky was amazing! She help me through all the changes I had with such quick response.
April 2015
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:Price point ... big box brick and mortar was a concern of quality, and a 'regular' cabinet brick and mortar store would have been too expensive.
April 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:The program was fun to use and I enjoyed working with it. So far my experience with your company is excellent!
April 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Accreditations and affiliations listed on web page made me feel more comfortable with the decision. Style was an important factor as well as quality of craftsmanship. Solid wood is important.
April 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Joshua was fantastic. Class act. And, he was super-helpful and responsive during all hours ... so much so that I wonder what his normal hours are. :)\n \n Fact: he was so helpful that when my wife questioned if we should shop around more, I told her no because (1) we had shopped around enough and had to make a decision, and (2) Josh had been so helpful that I wanted to ensure he got the business. Please make sure he knows how much we appreciate the service he provided.\n \n Note that there were multiple individuals that helped in the process (from phone to chat rooms) and everyone was super friendly and helpful. HArd to find good service like that these days. Also, I hate filling these things out (I never do) so the fact that I am taking time to fill this out and ensure Josh gets credit should speak volumes.
April 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Felt the most comfortable with your website and service.
April 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Quality of the cabinets and pricing...excellent service
April 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Price plus quality as well as the excellent design help and attention to my needs
April 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Solid plywood cabinets @ particle board price.
April 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I wasn't impressed with the quality of the big box stores cabinets. Knowing that the RTA stores cabinets are higher quality and affordable... it was a NO brainer! :) I am SO excited and can't wait for our new kitchen cabinets to arrive!
April 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Desiree is Super, great assistance, designs, input, just wonderful
April 2015
When asked:Can you tell us two things we can do to improve your experience with our company?
Our customer answered:Nothing, awesome Service, Desiree provided me with outstanding support, this is the second Kitchen design and cabinets in the last 45 days
April 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Wanted to say thanks to Desiree Carey; she was a big help on helping me with my kitchen design, there's a lot of RTA stores that we were looking at. She stayed on top of our requests and had fast response the same day, where others I'm still waiting. With her help, we decided to go with your store and placed a $3000.00 order and will be placing more when we start on the bath rooms.\n \n Again Desiree was great,\n \n Thanks\n \n Mark N.
April 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Thanks Casey for making my design and ordering process an altogether non-stressful and delightful experience. :)
April 2015
When asked:Can you tell us two things we can do to improve your experience with our company?
Our customer answered:None, the entire experience was great. The design lady was excellent to work with and gave us what we wanted. Order came in right on time and correct.\n Product went together well and cabinets went in nicely.
April 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I want to make sure that I take a moment to thank all of you for your help. It is easy to say 'Oh, I just helped another customer, all part of my job...' But please try to remember from time to time that with every successful order you are helping to transform peoples' homes and by extension, there lives. I have always wanted a home like this, I have spent many years envisioning what I want and how I wanted it to look and with your help I now have the home of my dreams! The remodel is done, and now I am starting to unpack. Please accept my thanks and be sure to pass my thanks to your co-workers.
March 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:A raise should be given to Vicky Wilcox for making the design and buying process a complete breeze. She was a complete professional and got back to me within a few hours with multiple kitchen layout changes.
March 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I would like to say, Ellie Trotta was so helpful and patient! I had so many changes and questions and she was kind and patient every time. I emailed and she email back within 12hrs. Excellent customer service! Your are lucky to have such a fantastic employee.\n thank you!
March 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Best website, Best selection, Got a good recommendation
March 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Quality and price was perfect
March 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Quality and price were the best that we could find. 100% plywood at the price RTA offered was not beatable..,I would recommend the RTA store to friends based on the quality and the ease of the experience.
March 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Loved the quality and they were priced the best.
March 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I ordered through a competitor first and had concerns with both their lack of customer service and issues in billing. I cancelled my order as their whole approach made me uncomfortable and after further research, I found I was not alone. To the contrary, your BBB rating and reviews are great...Joselyn and Vanessa in Customer Service are AWESOME! They were extremely patient with me through my struggles with placing my actual order and payment errors. Professional yet personable.
March 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Hello... I want say THANK YOU! For all ur help! and my cAbinets I have already got several of them put together. They are more beautiful than I even imagined! Even with the pics on the web site and the sample it doesn't them justice. Y'all's team was exceptional And went above and beyond to help me with every aspect Of my purchase! THANK EACH AND EVERYONE OF Y'ALL!
March 2015
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:The RTA. Store\n \n First I will advise that I didn't use your design service because the kitchen in our summer cottage is on the small side, and couldn't be changed much. However based on the performance on the rest of your team I would recommend them. I dealt with Samantha Rougeux with questions before I ordered. She answered them quickly and correctly. Joselyn Pesavento confirmed my order quickly. Marie Bai handled the lost toe kick matter. It was delivered the day after the original shipment. She also provided a free touch up kit because of one or two minor, and I mean minor, finish issues. Also the shipment was made quickly and delivered in just two days. Two days from Edison NJ. to Gaylord MI. is just fantastic. The shipment arrived on two pallets. Each cabinet was wrapped in one layer of thin foam and two layers of cardboard. Then each pallet was wrapped with two layers of thick bubble wrap. The truck driver said he had never seen cabinets wrapped that well. I guess that's why there wasn't\n any damage in shipment, which was one of my main concerns when ordering from RTA. Kathleen Jay also quickly processed full credit for the five sample doors I purchased. I would recommend the RTA. Store to anyone and everyone.\n \n I couldn't be any more satisfied!!!
March 2015
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:I was not impressed with my options at Lowes or Home Depot and their prices were more than I could afford currently.
March 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Combination of quality and price. I have used 'Cabinets to Go' but am looking for slightly better quality.
March 2015
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:A friend who is a contractor gets all his cabinets through theRTAstore. He has been very please with the quality and ease of assembly.
March 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Lowe's wanted $25000 for a remodel of a 12x12 kitchen. We had already researched prices online and knew the price of the cabinets we wanted. We felt paying Lowe's five times the price of materials for labor was excessive.
March 2015
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:It was a combination of reasons I was looking for a good quality cabinet with a cherry finish and keep a budget for my remodel and when shopping at box stores I had to give up quality and color to get the cost I was looking for by shopping at the RTA store I accomplished all my goals and saved money
March 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Price plus quality. Very good web-site. Easy to operate
March 2015
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:A good friend of mine had bought cabinets from thertastore so he told me to stop by your location and I'm glad I did...Kelsey was awesome and so was Vanessa, she helped me at the Hopewell NY store
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Compliance status

We firmly believe that the internet should be available and accessible to anyone and are committed to providing a website that is accessible to the broadest possible audience, regardless of ability.

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments.

If you wish to contact the website’s owner please use the website's form

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various behavioral changes, to ensure blind users visiting with screen-readers can read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements:

  1. Screen-reader optimization: we run a process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others.

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    These adjustments are compatible with popular screen readers such as JAWS, NVDA, VoiceOver, and TalkBack.
  2. Keyboard navigation optimization:
    The background process also adjusts the website’s HTML and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.

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    Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Disability profiles supported on our website

  • Epilepsy Safe Profile: this profile enables people with epilepsy to safely use the website by eliminating the risk of seizures resulting from flashing or blinking animations and risky color combinations.
  • Vision Impaired Profile: this profile adjusts the website so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
    Cognitive Disability Profile: this profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements more easily.
  • ADHD Friendly Profile: this profile significantly reduces distractions and noise to help people with ADHD, and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily.
  • Blind Users Profile (Screen-readers): this profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is installed on the blind user’s computer, and this site is compatible with it.
  • Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Additional UI, design, and readability adjustments

  1. Font adjustments – users can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
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  3. Animations – epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
  4. Content highlighting – users can choose to emphasize essential elements such as links and titles. They can also choose to highlight focused or hovered elements only.
  5. Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
  6. Cognitive disorders – we utilize a search engine linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
  7. Additional functions – we allow users to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.

Assistive technology and browser compatibility

We aim to support as many browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen readers), both for Windows and MAC users.

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating, improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility following technological advancements. If you wish to contact the website’s owner, please use the website's form