(877) 992-2246
(877) 992-2246
Search
Menu
Free Room Design
My Cart
(877) 992-2246
(877) 992-2246
Mobile Menu Top Content
Start Your Journey Free Room Design
Menu
Menu
Free Room Design
Menu
Mobile Menu Bottom Content

RTA Kitchen Cabinets Reviews - RTA Cabinet Reviews - The RTA Store

RTA Kitchen Cabinets Reviews

Take a look at our customer submitted reviews and video testimonials. All testimonials were taken from email correspondence with our customers and are 100% factual!

Video Testimonials

Recent Reviews

Kyla was very prompt in responding. We are trying to get our cabinet order done as quickly as possible, and she was very helpful in attaining our goal.
Our designer was incredibly responsive and helped us understand the available options along the way.
My salesperson Bayleigh was quick to respond and very helpful throughout the process. Great experience from initial contact through fulfillment of order!

All Reviews

March 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Your staff was available every inch of the way. I would not have hesitated to contact your staff, but i did not need to because your FAQs and online tools were easy to use and answered all of my questions.
March 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Very pleased with all aspects of our order!! Quality, Customer Service and Design consultant all went above all of our expectations. I worked with my contractor and Kara. She was amazing. Her turnaround for design was quick and she was extremely patient with all of our changes. I would definitely recommend thertastore.com and Kara.
March 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Was also looking at a different RTA cabinet dealer but went with you because:\n You have an A+ rating with the BBB. \n Your website is much better with detailed descriptions and diagrams of cabinets. \n You have a bigger selection of kitchen cabinets.\n They were a few hundred less but your website gave me a feeling of security that my experience would be good.
March 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Could browse at my leisure in the on line store. Armed with measurements and the wonderful web site, it was easy
March 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Working with Kelsey has been great.\n She knows the product very well and she is quick, communicative and great to work with.\n Dealing with Kelsey made the 'online store' legitimate.
March 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Customer Service Rep. Francesca Spiak at the RTA Store in Fishkill, N.Y. was very knowledgeable, helpful and pleasant.
March 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Thanks for taking such good care of us. I have recommended theRTAstore to several friends already. When people come to the house they always ask about the cabinets!\n Thanks Liz,\n Kelly
March 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:*Good reviews online *Excellent support from Kara Ackerman during design *Reasonably priced
February 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The main reason I chose to purchase from TheRTAStore.com is because of the prices and second because of many favorable reviews. After much research & quotes from other sources, this was by far the lowest price for new pre-finished cabinets...Kara was my designer. She was VERY helpful & always quick to respond, sometimes much quicker than I ever would have expected.
February 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:My husband is a general contractor. he was very impressed with the quality of the cabinets. It was easy to assemble them and they look great in our kitchen. He will gladly recommend them to his customers. The quality is so much better than anything you could get at Home Depot or Lowe's.
February 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:From start to finish Casey, who was the RTA kitchen designer assigned to me, helped me with the layout, ideas, everything!!! He seemed to never sleep or have a day off as he answered all my emails instantly, always friendly, helpful and had great ideas for my kitchen when I needed help! I had so many questions and he and I even talked over things on the phone, he wanted to make sure everything was just as I wanted it. So impressed with him! Thank you Casey!
February 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Because of pricing free design help which was very helpful and cabinets are made from wood not particle board. My experience with your company was excellent I had no problems with anything.
February 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Price and help! Changing a kitchen layout is difficult to do on your own, unless you really know what you are doing. To add to the trickiness factor, ordering them online without someone to assist and vet the design is not the easiest process to take on! I ordered the cabinets from theRTAStore.com because the quality is top notch, the pricing is competitive, and more importantly the design professional I worked with took the stress out of the equation by making certain I have the cabinets right! I spent months researching cabinets, weeks on kitchen planning and design websites, I even spent days on websites that have virtual graph paper for you to design and layout the 'kitchen of your dreams'! I wish I would have contacted your design group in the beginning of our planning stages! What has taken me months to *not* quite figure out, Casey from your design team was able to design, walk me through, and load up the shopping cart! In less than 4 hours, I had a professionally vetted floor plan, CAD drawings of the kitchen and the order placed!! All I had to do is ask for help and pay for the final order, you really cannot make buying a new kitchen any simpler than that! I cannot thank Casey enough for helping talk me off of the ledge. He was a pleasure to work with and really understood what my needs and goals were for this project!
February 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I loved the fact they were quality products. I'm a do it yourself type, so assembling was not a challenge for me. I was able to get much more in the way of cabinets, quality, custom looking cabinets for far less cost...Everyone loves these cabinets, some even say they are jealous!
February 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:#1- Solid wood construction (quality of product sold). I am spending a lot of money, i would like it to last.\n #2 - Better selection than other web based stores\n #3- Excellent design service
February 2014
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:#1- Cost savings\n #2- Big box stores are intimidating w/ poor to no pricing easily visible on their cabinets. Feels like a high end restaurant, that does not put prices on the menu assuming your rich. Unfortunately, the six lucky numbers have not found me yet.
February 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:My designer, Casey, was awesome. I felt comfortable and believed his design choices and ideas were there to help me execute my vision of an awesome kitchen. PLEASE, PLEASE, PLEASE DO NOT CHANGE THIS ASPECT OF YOUR BUSINESS!!!!!!!!!!! It was refreshing in today's low customer service world. My experience w/ him was the only reason I pulled the trigger and purchased these cabinets from the RTA store, otherwise, I would have kept shopping around.
February 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The RTAStore presented an opportunity to upgrade our kitchen at a low cost but with high quality cabinets. I am a designer and am fairly handy so I was intrigued by the idea of saving thousands of dollars by assembling my own cabinets. It will also give me a great sense of pride when it is complete and I can say 'I built them myself'.
February 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Dear Tara and Rachael,\n \n Thank you, you are credit to your employer. Your attention to the details of a customers concerns is astounding. I will recommend RTA to anyone I can. We were a little unsure of buying our cabinets on the internet but now we have one company that we trust and know we will get a degree of service that exceeds expectations.\n \n Mary and Ben B.
February 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I just wanted you to know how beautiful my new kitchen is after using your cabinets. I went with Sonoma Merlot RTA cabinets. The result was far better than I could imagine. The finished cabinets are amazing. They are beautiful and look like they cost much more! Of course nothing goes smoothly when your are remodeling but The RTA Store did everything possible to work with the problems, even when I made the mistake! Your costumer service was very good. I can't remember all the people that helped me in the course of the remodel but everyone was helpful and courteous. And rest assured I will be back because I still have 2 bathrooms and an office that need remodeling. Thank you again,
February 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Customer service and quality of product. Also knowing that several shows on my favorite cable channel has featured their cabinets made the decision easier...Thanks for being available to me even when I may have been confused through the process. This was really fun and exciting for me.
February 2014
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:From the very first visit to your website, I was impressed by the professionalism I encountered at every turn. The online help/chat feature was great and Kara was amazing to work with as we finalized our design. Several times I sent emails late at night and she responded within minutes. Bottom line, customer service has been outstanding.
February 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Thank you for the fantastic service! I will be doing a full review for you folks when I'm done.\n It's somewhat slow going due to other construction issues I've had on the house\n but, so far, the cabinets have met my expectations.
February 2014
When asked:Our customer answered: From the very first visit to your website, I was impressed by the professionalism I encountered at every turn. The online help/chat feature was great and Kara was amazing to work with as we finalized our design. Several times I sent
Our customer answered:From the very first visit to your website, I was impressed by the professionalism I encountered at every turn. The online help/chat feature was great and Kara was amazing to work with as we finalized our design. Several times I sent emails late at night and she responded within minutes. Bottom line, customer service has been outstanding...We ordered the cabinets on a Monday night and they were delivered 2 weeks later. Impressive! We haven't started installing them yet, but if we run into any problems or have questions, I'm confident that we'll get our questions answered quickly based on all of our previous interactions with theRTAstore.com.
February 2014
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:The prices were significantly better and we were looking for inexpensive cabinets to ready our house for sale.
February 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:After researching online RTA cabinets I liked The RTA Store website and online reviews of past customers, prices very competitive also.
February 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The designer, Andrew Leduc, was extremely attentive and helpful throughout the process, other online companies were too busy to help us design our kitchen layout.
February 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The color choices...so many!! And the best selection of different sizes. I was able to design a combination of cabinets that fit the space perfectly.
February 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Loved the design team help, that really nailed it for me.
February 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I liked the style of the cabinets I chose. After I looking at other RTA sites, I decided The RTA Store offered the quality of cabinets I want at an affordable price. The 20 year limited warranty also influenced my decision...So far my experience has been positive. When I was confused about pricing, I called and emailed company representatives who were very articulate and considerate.
February 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Price, after shopping around and sample doors we really liked the quality and value
February 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I was very happy that your shipping department contacted me as I had made a mistake on my original order and ordered a dark brown corner cabinet and everything else was white. He made the correction to the white shaker cabinet and completed the order very timely. I look forward to receiving the order later this week, or next. \n Please tell the shipping department 'thank-you' for me!
February 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:My designer Kara Ackerman was not only very helpful in the design process but was very quick to respond to any questions that I had. I also want to thank Elizabeth Cruz for all the help with the delivery info and cordinating the replacement parts.
February 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:answered: Good value,nice website,good selection, cut to the chase layout of the products available. very easy to order\n p.s. your online staff was charming and helpful. They called me and had no problem handling business issues and seeing the order through to the end..thank you for empowering your staff to handle the deal. i have never been transferred to another department while dealing with RTA...that is huge, i will buy from you again.
January 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Kara Ackerman designed both of my kitchens extremely fast. She was beyond exceptional to work with and made every change my wife and I asked as we changed our minds. Also Dawn Sheehan and Elizabeth Cruz were extremely helpful and efficient in dealing with my shipping and a single damaged cabinet. A great thanks to all that helped with my order and I will definitely recommend you to everyone I know in need of your services! Thanks Again!
January 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The design Andrew Leduc created was perfect and the price of good quality cabinets was awesome - especially with the Black Friday discount. I did go to Lowes, but the price just couldn't compare. Even the design service was less than stellar. Just wasn't impressed...Andrew was great - loved his designs and he was so quick! The emails on order updates and receiving instructions were great. Thank you!
January 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The customer service was above and beyond. I contacted several RTA employees and they responded very quickly and answered all of my questions. The 20% discount was really nice and made the price very competitive.
January 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Casey Ackerman was awesome and patient as he helped us with design and measurements!Casey Ackerman was awesome and patient as he helped us with design and measurements!
January 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I need plywood, and not particle board as our 2nd home is about 150 feet from the ocean and high humidity. Particle board would swell and look bad. No problems with the previous plywood cabinets I got from you.
January 2014
When asked:Can you tell us two things we can do to improve your experience with our company?
Our customer answered:Absolutely nothing. Samantha the customer service rep was amazing. We had many, many questions and she never ignored us or seemed annoyed by our constant emails. She is awesome.
December 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I just want to leave some feed back on our kitchen cabinet order. We spent some time researching cabinets for our new home we wanted to maintain our budget and it seemed impossible. Our lowest cabinet bid was more than double our budget and did not include a lot of the features I wanted. We ordered our dream kitchen with all the features we wanted originally & a few extras you offered that we had not considered. Our total came in a few thousand below our budget. We crossed our fingers & waited for our delivery. Once we opened the boxes we were overjoyed! I could not believe how beautiful they were and the quality is amazing. During the construction of our house there have been some let downs but not our experience with TheRTAStore! Great experience & we will be shopping with you again for the other areas of our home.
December 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I finally found the cabinet combination I was looking for with your increased selection. It helped to drive out to your location and see the cabinets and finishes. The staff have All been personable and extremely helpful. The prices were great especially on sale. I was able to get the kitchen look I wanted at far less than the local stores and box stores. Thanks to Kelsey Bottari and Elizabeth Cruz for all your help with design and selection.
December 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I was thinking about painting my current cabinets and changing out the hardware but after working with Kara Ackerman, and all of her designs, I decided to replace everything and use my oak cabinets in another part of our home. I have been treated very well and had quick responses to all of my questions. Great service!
December 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I loved working with Kara, she designed a beautiful kitchen and really listened to my wishes and looked at the photos I sent and tried to stay within our budget and style requirements. She made changes and answered all of my questions. She made it a great process and I would definitely order from you again and I have given your information to a friend who purchases homes to remodel and then rent. She has two current remodels under way and I will be sure to let her know how easy they are to assemble.
December 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Great online reviews for customer service. I was blown away by the speed and attentiveness of my designer, Andrew Leduc.
December 2013
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:It was easier to work with someone online at any hour of the day without having to leave my home. All of my questions were answered and after checking out the samples, the free shipping, and the discounts, this all helped with my decision. We live over 100 miles from a brick and mortar store that sells cabinets. I actually priced cabinets in two other big box stores and the price was the most reasonable with the RTA store.
December 2013
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:Its easier to shop, no pressure from sale people, no traffic to deal with, less time need it (specially when you are watching a grandson that doesn't care about 'kitchen cabinets' :)
December 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Online reviews were excellent. Free design. Excellent design person. Great customer service.
December 2013
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Awesome! We want to tell you how amazing your customer service has been from the very start. It is very rare in today's society to get the level of service you have given. VERY refreshing!! Thank you soo much...Being active duty Navy, my wife and I have finally put down roots and want our new home to be the way we want. Thank you again for your help
December 2013
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Good rating with the Better Business Bureau, quality cabinetry, GREAT prices
Page

Compliance status

We firmly believe that the internet should be available and accessible to anyone and are committed to providing a website that is accessible to the broadest possible audience, regardless of ability.

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments.

If you wish to contact the website’s owner please use the website's form

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various behavioral changes, to ensure blind users visiting with screen-readers can read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements:

  1. Screen-reader optimization: we run a process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others.

    Additionally, the background process scans all of the website’s images. It provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts embedded within the image using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.

    These adjustments are compatible with popular screen readers such as JAWS, NVDA, VoiceOver, and TalkBack.
  2. Keyboard navigation optimization:
    The background process also adjusts the website’s HTML and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.

    Additionally, keyboard users will find content-skip menus available at any time by clicking Alt+2, or as the first element of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, not allowing the focus to drift outside.

    Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Disability profiles supported on our website

  • Epilepsy Safe Profile: this profile enables people with epilepsy to safely use the website by eliminating the risk of seizures resulting from flashing or blinking animations and risky color combinations.
  • Vision Impaired Profile: this profile adjusts the website so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
    Cognitive Disability Profile: this profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements more easily.
  • ADHD Friendly Profile: this profile significantly reduces distractions and noise to help people with ADHD, and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily.
  • Blind Users Profile (Screen-readers): this profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is installed on the blind user’s computer, and this site is compatible with it.
  • Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Additional UI, design, and readability adjustments

  1. Font adjustments – users can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
  2. Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds with over seven different coloring options.
  3. Animations – epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
  4. Content highlighting – users can choose to emphasize essential elements such as links and titles. They can also choose to highlight focused or hovered elements only.
  5. Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
  6. Cognitive disorders – we utilize a search engine linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
  7. Additional functions – we allow users to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.

Assistive technology and browser compatibility

We aim to support as many browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen readers), both for Windows and MAC users.

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating, improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility following technological advancements. If you wish to contact the website’s owner, please use the website's form