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RTA Kitchen Cabinets Reviews - RTA Cabinet Reviews - The RTA Store

RTA Kitchen Cabinets Reviews

Take a look at our customer submitted reviews and video testimonials. All testimonials were taken from email correspondence with our customers and are 100% factual!

Video Testimonials

Recent Reviews

Kyla was very prompt in responding. We are trying to get our cabinet order done as quickly as possible, and she was very helpful in attaining our goal.
Our designer was incredibly responsive and helped us understand the available options along the way.
My salesperson Bayleigh was quick to respond and very helpful throughout the process. Great experience from initial contact through fulfillment of order!

All Reviews

April 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I want to thank Andrew Leduc for all of his help in assisting us in determining our new kitchen layout and preparing our order to include everything we'll need for it. He answered my many questions promptly and professionally and even went out of his way to call the manufacturer of the appliance lift I want to install to ensure we ordered the correct cabinet to house it. He's a gem!
April 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I found both Cindy and Kara to be great designers. They were both very patient with me through the numerous design changes. I would highly recommend the RTA Store to anyone who is considering updating their kitchen.
April 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Andrew Leduc was a big reason for our purchase. He was very quick to respond, patient with all of our changes, and informative when needed. He is an asset to your company. I'm hoping the product is as great as the customer service. I will recommend The RTA Store to friends and family whenever I get the chance.
April 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Tara Nicoli was extremely helpful and she went out of her way to answer my questions even after hours. She is why I went with TheRTAStore...
April 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I just wanted to drop you an e-mail and tell you how very much I enjoyed working with Desiree designing our kitchen. She did an outstanding job and responded to my every question and did changes as soon as I ask her to. When I called her on the phone if she did not answer she called back in minutes and was always very polite and knew just what she was talking about and at times she knew what I wanted even when I could not explain it to her. As you know this is a process and if it comes down to just the service we will be using your cabinets. Please thank her for me.\n Thank You\n Ed B.
April 2014
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:Faster response times by designer who seemed knowledgeable and very customer-focused. Also, price was better for similar quality cabinets.
April 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Quality and type of cabinet material, price, available styles, but mostly the customer service and Designers assistance.
April 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Designer Kara was able to provide various layouts and virtual pictures of our kitchen and provided suggestions and details on what we needed for our Farmstyle sink installation. Various RTA staff quickly responded to all my questions starting from a submitted question on the website.
April 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:I was very pleased with the entire experience of ordering from your company. I will definitely recommend to others, and order again for our rental property.
April 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The RTA Store offered the largest selection of cabinets and sizes that we came across. The ability to order sample doors was a huge plus.
April 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Recommendation by relative who was familiar with the product and knows a contractor, who he assists on an occasional basis, who uses the product; also the sales discount gave incentive.
April 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The help from Andrew with the design was incredible. The main reason for our purchase
April 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:No particle board, Good prices, Good communication
April 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The quality of the cabinets looked to be very good. I received 3 different online cabinet bids. All were very close in price. The designer, Desiree Carey was by far the best out of the 3 different companies. With free shipping & a sale discount, this was the best choice.
April 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:My contractor led me to your website. I was not sure about ordering online, but we purchased your sample doors and I was impressed by the quality and the heaviness of the cabinets. I was assured that they were good quality. I also liked the design that Kara did of my kitchen. I had also used a designer at Home Depot and he did a very good job, but I liked Kara's design better and your prices really beat the competition.
April 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Compared to other RTA options: Quality of cabinets - durability of finish on the aspen white shaker. Your sample price & return policy encouraged me to order a sample and see for myself. Also staff professionalism increased my confidence in the company...[Also] Have found staff, including but not limited to Andrew, to be prompt and knowledgeable when answering questions. It's reassuring, and one has a lot of questions when using RTA.
April 2014
When asked:Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered:The main reason was a huge difference in price. A family member used this type of cabinet (RTA style ) a few years ago and I always thought if and when I needed cabinets I would use a RTA.
April 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Help given from Kelsey really allowed me to get some great ideas and put the entire design together. From everything I have read, it looks like they will be great quality. We are very excited!
April 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The RTA store had the complete package we wanted. The style, finish, quality and price was unmatched by any competitor. By purchasing online we hoped for a fair price and the RTA store delivered on all criteria...Thank you for a great experience. We are very happy with our decision to purchase from the RTA store.
April 2014
When asked:Can you tell us two things we can do to improve your experience with our company?
Our customer answered:Everthing was great...no issues...Andrew was great with the design and everyone that I have been in contact with have been polite and professional
March 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Hi Kara,\n Thanks again for all you have done for us. You have been amazing to work with and we can't thank you enough for everything. We are so grateful to have worked with someone so smart, organized and efficient!\n Amy
March 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:My husband saw them on tv then I started looking at cabinets online and I liked them...Casey was great! His designs were extrememly helpful. He was very prompt in getting back to us and working with us. We were just very pleased with the whole way he handled everything.
March 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The price for all of my cabinets came in much lower than the price I was quoted at Lowes. The quality of the rta cabinets was better as upgrading to plywood boxes was extra with the other company I was considering. The design service was great and it was awesome to be able to see what my kitchen would look like before the cabinets were even installed.
March 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Hi Marie,\n Thank you very much for the notice. I have received the replacement parts and assembled them up. Everything is now perfect. I would like to take this opportunity to thank you and your colleagues at TheRTAstore for the excellent services from the start to the end. I really appreciate it. Should I need more remodeling work in the future, I will definitely come back to TheRTAstore.\n Thank you again!\n Regards,\n Wenhao Z.
March 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Folks at RTA Store were very patient in explaining process and options to me. I drove Andrew crazy with changes before I finalized my design and he was extremely helpful in giving me options for installation.
March 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Quality cabinets at an affordable price. I worked with Desiree Carey to design my kitchen and she was wonderful. I never imagined it would be so easy to purchase new kitchen cabinets.
March 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Overall value. Kelsey was extremely helpful in helping arrive at the right design and product selection.
March 2014
When asked:Can you tell us two things we can do to improve your experience with our company?
Our customer answered:No You are already PERFECT!!-You are BY-Far- One of the Finest Companies we have dealt with as we re-model our 1938 home. Superior service!! Thank You for being all that we heard about you-And even BETTER than we had hoped for, Thank you for your great service-Products-and Wonderful sales-people!!
March 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Being the first time ordering from you, I got confused ordering cabinets. Jed Ackerman stayed on line with me after hours to insure that I got it right. Because of your quality, price and Mr. Ackermans help I will order again. Thank you.
March 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Desiree was great! She was very fast, knowledgeable, and friendly. I very much appreciated the 3D images of my kitchen plan. She is a really asset to your team!!
March 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:[Our designer] Kelsey Bottari was efficient and most helpful throughout the process. She gets an A+!
March 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Please forward this email to your supervisor. I want them to know how wonderful (and ultra patient!!) you were with me and getting my kitchen together. You've been wonderful. I will tell you that I've gone to two other RTA type sites and you were the most professional and the most responsive. Because of you, I went ahead with the order.\n Thanks so much for all of your help, your attention to detail, and for fitting a glass door in too. I'm so excited and can't wait for the cabinets to come in.\n All best,\n -Donna
March 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:...my wife and I want to thank you for your time and attention to our requests. You did an excellent job and were always responsive and considerate to our requests (even with your super busy workload). We really appreciate all your hard work and helping us save almost 40% on our kitchens.\n \n So thanks again and hopefully you can get a break this week and get some R&R! :)\n \n Kind regards,\n \n Hassan
March 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Love the quality of the cabinets. Love the price of the cabinets. Love Kara for her patience and how she designed our kitchen. She was great to work with.
March 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Just wanted to say that Casey was very helpful with our design and seemed very knowledgeable. He always responded to my emails within a day and it was a pleasure working with him. He is a very valuable asset to your company and you should consider giving him a raise!
March 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Kelsey,\n The box has been found. We were out of town and our neighbor picked it up for us. Thanks for being so prompt to our questions. We have found dealing with RTA to be a very positive experience and would recommend you and your company highly.\n Thanks again,\n Tom and Judy D.
March 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Casey you have been wonderful, kind, and extremely patient with me and all my changes. You're extremely quick to respond and a great asset to your company. I hope that cabinets that arrive are as great as the experience has been so far.
March 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Your customer service people were very professional and answered all my questions especially Franchesca.
March 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:My dad, Ben B., really convinced me. He has remodeled several kitchens and raved about the entire experience...Family referral meant more to me.
March 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I found the style and color of cabinets that I liked at RTA. I also looked at the big box stores and other websites. I worked with Kelsey on the kitchen design and she was great. I asked another on line store for help with design (which they advertised and it was a terrible experience. I priced the cabinets at RTA compared to others and the pricing was especially good with the President's Day discount. Ordering the sample doors gave me confidence in quality, color and style. The quality at The RTA Store was much higher than the brick and mortar stores. If I had gone to custom cabinetry I would have blown my budget.
March 2014
When asked:Can you tell us two things we can do to improve your experience with our company?
Our customer answered:I honestly can't. Everything went so smoothly. Even the delivery person said that he could tell that who ever packaged them, did so with care, because that was the best packaging, to prevent damage he's seen in a long time. These cabinets are so well built for the price. We are still amazed that you can get cabinets with dove tail, soft close drawers, built with sturdy plywood and NOT particle board at such a good price. Even the insides of the cabinets and all the hardware used is top quality. You get the quality and look of custom built cabinets without the high price. And we didn't it all on line, at our own pace, and from the comfort of our own home.
March 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The web site layed out well. Explained assemby well, great choice of cabinets and sizes allowing me to design my layout together with my wife.
March 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:We looked at several online ready to assemble cabinet stores, but your store had the best ratings by far. The fact that your store is BBB accredited helped to tip the scales in your favor. After researching quite a few cabinet styles and brands in brick and mortar stores, I realized that not all cabinets are created equal. Comparable quality cabinets in the local brick and mortar stores were easily two times as costly as the cabinets I purchased at your store.
March 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:Everyone, and I mean everyone was very nice, polite and helpful. Very personal.
March 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:When I first started shopping for cabinets I went to your website and started looking at the different styles of cabinets when I found one I liked I didn't know what all I needed so I called the 800 number and they set me up with Kara Ackerman the designer and was great help I sent her the measurements and it didn't take long to get the kitchen we wanted I wouldn't have known what too do with out her help we plan on redoing our bathroom after the kitchen and I will be shopping with the rta store again.
March 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:We were very impressed with the kitchen cabinets that our friends bought from you and the ease of putting them together. We were trying to be economical and keep the cost of the remodel in check. This allowed us to expand on different areas of the house. Actually, everything worked very well, especially with the aid of a designer.
March 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:My contractor recommended it.
March 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:\n \n I read the testimonials and liked what everyone had to say about rta and how helpful the staff was to work with. I ordered the french vanilla sample and like the color… Andrew was the best he worked really hard getting everything just right.
March 2014
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Very attractive website (compared to others)great. Chat service, love seeing the photo of who i am chatting with! Presidents day sale. Friend referral over another rta site.
March 2014
When asked:Would you be willing to write a brief review of your experience with TheRTAStore.com?
Our customer answered:We both know that products in the Building Industry are No easy sell on a regular basis. You have 4 Basic things to offer. Quality, Price, Reputation, and Customer Service. On June, 30, 1995, I retired the first time at age 45 . I was General Sales Manager for Allweather Wood Treaters, The 3rd largest Wood Treating Firm in the US. I took 5 years off then took a job as Field Operations Manager for the 4th largest TI Contractor in the US. I retired again after 5 years in Nov.2005. I have hired a multitude of salesmen, project managers, Superintendents and supporting staff. I know a Great hire when I meet them. In this business one thing that will get you repeat business, is a Happy Customer and word of mouth approvals. I find Joselyne , to hold those qualities needed for a TOP Customer Relations Rep. She has had all the answers to my questions for the purchase of this kitchen. I would use her to build a Top Quality Marketing Team.
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