Our customer answered:Outstanding......\n Thank you very much for seeing this through. Be looking for an excellent review of you and your company.\n Anyone can handle a transaction that goes smoothly, but the way one handles a rough transaction makes for a great employee/company.\n \n -Karen J.

Our customer answered:Samantha, I am happy to tell you that we finally got it all done and it looks fantastic. Our praise about Company are always given when we tell our story of a new kitchen…\n \n Thank you so much for making it possible for us to have great new cabinets. Your tireless kindness to get us to the finish have left us with a sweet taste which is rare these days. Our hats off to you Samantha, Tyler and even Marie for going above and beyond, to make our experience a good one. THANK YOU FROM THE BOTTOM OF OUR HEARTS for being honest and forthright, not one time did you guys make me feel like I was not the most important client you have. Thanks again for a great adventure in shopping for our kitchen.\n \n -Mark & Anneliese D

Our customer answered:Wow, your customer service is superb! Thank you so much and I hope I didn't cause too many headaches…but again thank you for your understanding.\n \n -Mercy M.

Our customer answered:I love your cabinets, I ordered a few and will be getting more.\n -Russell W.

Our customer answered:Thank you very much for your prompt attention to the matter. We are VERY pleased with the quality of the cabinets and the service! We have already recommended your company to several people, including 2 families who are doing kitchen remodels of their own.\n - Lori L.

Our customer answered:If the cabinets are as good as the customer service we have received we will be very happy people!\n Have a great day!\n Amy K.

Our customer answered:In researching various RTA providers, I found your business to have a diverse model line that should appeal to most folks. I believe the construction specifications of your products appear to be excellent and the products' options appear to allow for most installation designs. I appreciate your helpfulness and quick response to my inquiries and I am comforted in making a decision by your BBB rating.\n Best Regards\n Wayne H, Tucson, AZ

Our customer answered:I really appreciate your attention to my concerns. We are very happy with the cabinets. They are beautiful and look great! And you attention to customer satisfaction has been wonderful.\n Thank you for your help.\n Christine M.

Our customer answered:Samantha, thanks for everything you've done for me. I really appreciate.\n \n And Kelsey also helped me a lot.\n To tell the truth, I send questions to some company, but some of them never answered, some of them just send me a stereotyped answer.\n But Kelsey was totally different, she has consideration, is honest and trustworthy. So I decided to purchase from your company.\n First of all, I've read the testimonials on your web, I suspected it might be exaggerated advertisement. But it was NOT! You all was so kind. Even though my English is not good and also I don't have much knowledge about kitchen cabinets. I've never been treated as you do to buy something.\n Thank you to all of you, I would have my ideal kitchen!\n I can't wait to have them!\n Take care.\n Yuka S.

Our customer answered:Marie,\n Once again I would like to thank you for your help. This is the first time I have ordered from the RTA store and I must say the customer service I received has been exceptional. I can't thank you enough.\n Thank You,\n Maria G.

Our customer answered:I wanted to express a sincere thank you for ALL of your help, professionalism and most of all, PATIENCE. You have been extremely patient in helping me to not only design the kitchen, but to also understand the nuances of how everything operates. I know you said you don't work on commission but I truly hope that you will make sure that this e-mail finds it's way to whomever it is that runs your company so that they can see that they, and you, are doing it right. There are still people out here that would gladly pass up free assembly for the same product, to get the customer service that I received from you. I am confident that my family will be extremely happy with the product and that I made the right choice sticking with you guys. I am looking forward to passing on the before and after pictures. There is still a corner of the kitchen that I plan to build a bar area in, but I want to wait and see how the space works out after all of the other cabinets are in, before I confirm a design for that. Once I get there I will be contacting you again (so you may want to prepare for this:)) to order the cabinets I will use there.\n Thank you again for everything.\n Sean G.

Our customer answered:Rachael\n I would love to have you see the finished product! As usually people have me working on high end kitchens, I am particularly proud of this one as far as what can be done to meet the clients special need challenges, and giving them a dream kitchen at a very affordable price (but it will NOT look the least bit budget oriented).\n Since this is an open plan waterfront craftsman styled house, it is an expensive project with many cost overruns, so I am so ecstatic that we can accomplish a dramatic, functional design with cabinets that will look expensive, are well made, and saved a bundle!...\n Thank you for all your help!\n Best Regards,\n Colin C.

Our customer answered:Hi - I bought kitchen cabinets from you last summer, when my husband and I needed to update my condo's 1970's kitchen on a budget. I was really pleased with the look of the cabinets, and with how much money we saved by doing it ourselves.\n However, I didn't fully appreciate your product until we started shopping for a house this past spring. We've looked at a lot of houses with updated kitchens. And while many of them look nice at first glance, the quality of the cabinets pales in comparison to yours upon closer inspection. We see a lot of particle board, non-adjustable shelves, sagging/crooked cabinet doors, and finishes that don't appear to be very durable. Meanwhile, my condo cabinets look good and are holding up great. Now, as we continue to shop for a house, I'm actually looking for a house with a kitchen in need of updating, so I can put your cabinets in it, rather than settling for some 'flipper's' cheap cabinets....\n Again, I'm quite happy with your product, and I hope to do business with you again!\n \n -Vanessa L.

Our customer answered:We LOVE The RTA Store!!!!\n Everyone is soooo impressed with the cabinets & the work we've done so far!\n A huge THANK YOU to everyone at The RTA Store!\n Best regards,\n Sharon & Doug P.

Our customer answered:Dear Samantha\n Received cabinets Friday morning, everything was in great condition. Just want to say 'Thanks for Eveything'.It has been a real pleasure working with you and your staff. I will recommend your cabinets to my friends. Again Thanks again\n Roger & Donna A.

Our customer answered:Hi Kelsey,\n Thanks for the fast reply. You have answered my question.\n I just want to say that you folks at the theRTAstore are very good at answering a customers questions. When I do order my cabinets ,they will be from theRTAstore ,because of people like you and Marie,and Rachel Payton,good people.\n Thanks, Mike L.

Our customer answered:All done. Now, what time you coming to help assemble and install?\n Seriously, this was a painless experience thanks to your help. I really appreciate it.

Our customer answered:Excellent...thank you Samantha!! AMAZING customer service as always!!\n Thanks again,\n Josh B. :)

Our customer answered:Thank you Thank you, I'm a happy camper.\n Mike L.

Our customer answered:We just received our new kitchen cabinets and we are so happy. They are beautiful, the finish is perfect, just the color we wanted. The delivery company was great, they unloaded the boxes for us and put them just were we wanted them. As soon as the kitchen is completed we'll send a photo.\n Thank You, the quality of the products you sell is amazing for the price, we would recommend your products to anyone.\n Sincerely\n To Very Happy Customers\n Jim and Pat R.

Our customer answered:WOW...I LOVE IT Kelsey , I am sitting here crying I am so excited..You\n can't possibly understand how much we have been through to finally get\n cabinets. We have been through so much and to finally have them almost\n here is so wonderful. ...we are truly so thankful\n that we found you all and are so ready to do business with you all.\n Thank you so much. - The Smiths

Our customer answered:....thertastore has been awesome to work with!!! - Megan

Our customer answered:Hi Samantha, I can't say enough about you guys!!!Everyone was great and you have a great product, too. I got fantastic customer service and always got my questions answered. I am still working on the finished product , we are already getting rave reviews...Any way, Thanks for all your help and continued support. - Tracy C. ( PS your website is great and easy to use , the pictures of the cabinets are helpful and made doing it myself very simple)

Our customer answered:Thanks for all the help along the way!! We saved a lot of money buying the cabinets through you and we wouldn't have been able to do this remodel any other way...Thanks again for everything, your customer service was excellent throughout the whole process and I really appreciate how well I have been taken care of. I will recommend TheRTAStore to everyone thinking about a kitchen or bathroom remodel. - Jeff C.

Our customer answered:Marie,\n I am a little late on this but i just wanted to say thank you! we finally have the cabinets in and i love them and am sorry that i waited so long to order them. i may need to order a cabinet for a sink to match....i just wanted you to know that i really appreciated all your help and i am a very satisfied customer!! Thanks! - Sarah K

Our customer answered:Hi Just a quick not to let you know that the cabinets arrived on time and to be honest for the price much better than I expected. I was not expecting the bodies of the cabinets to be ply wood.\n \n They fitted together perfectly and quickly. These are amongst the best cabinets I have fitted.\n Thank you for an excellent well priced product.\n My regards,\n Clive C.

Our customer answered:Hi Samantha,\n So I finally got the crown down, which means the kitchen is complete. Thanks for all the help along the way!! We saved a lot of money buying the cabinets through you and we wouldn't have been able to do this remodel any other way.\n I took some pictures of the finished kitchen and the little custom things I did and wanted to pass them along to you. I took a close up shot of the crown and the light rail. I used a stainable filler at the joints and in the nail holes, then stained it with the stain I had the Sherwin Williams guy mix for me. I also wanted to show you my handy filler cabinet next to the sink. I had about 5' of space that I didn't want to waste so I put a shelf bottom in it and put hinges on the filler to make it a little cabinet. When it's closed you can't even tell it's not just a regular filler. The 3' wide fridge panel was a little too wide, so I cut about an inch off of it to give the fridge a little extra room, then stained it and put it up. The garbage slideout I bought from you was OK, but we had to open the door, then pull the garbage out by hand every time we wanted to throw something out. It was a little inconvenient. I took that out and bought a Rev-A-Shelf double pullout and installed that instead. Now it is mounted on the door so we just pull the handle on the door and both trash cans come out. We use one for garbage and one for recyclables. It cost us an extra $130 but we like it a lot.\n I am also sending you a couple before pictures as well, notice where the sink and windows used to be, that was probably the toughest part of the remodel.\n That is pretty much it. If you want any other pictures just ask and I can take them. And if any of your customers have any problems I can probably advise them, I feel like a pro after doing this whole job my self. Just email me if you need anything.\n Thanks again for everything, your customer service was excellent throughout the whole process and I really appreciate how well I have been taken care of. I will recommend TheRTAStore to everyone thinking about a kitchen or bathroom remodel. - Jeff C.

Our customer answered:I am so happy that your company stands behind the quality of their products and is willing to correct a construction flaw long after our initial order was delivered. We are so slow in assembling our cabinets that we thought there would be no alternatives other than accept the imperfection. Thank you for being so consumer friendly. - Cathy B.

Our customer answered:Thanks so much Casey. So far, you're doing a tremendous job and I couldn't ask for anything better. I really appreciate your commitment to customer service! - Yolch

Our customer answered:Hi Samantha,\n Don't know if you remember me or not, I purchased my cabinets a little of a year ago and still to this day I look at my kitchen and I absolutely love it!! Cabinets are great, haven't had any problems with them. Thanks again for the excellent customer service and your patience. I tell people about your company any chance I get. Well take care wish you son a Happy Birthday, if I remember correct he should be having a birthday soon.\n Thanks again - Tina C.

Our customer answered:Thank you very much! this is one of the reasons why i think your customer service is excellent. I am sending a few more pics of the kitchen, even though you're probably getting sick of it by now. tx, - Chris C.

Our customer answered:It was actually a great experience. I had no problems we got exactly what we were looking for. We are in the process of saving to buy more and do our garage.. - Amy I.

Our customer answered:You made our experience PERFECT, you returned calls and helped us find sizes...your customer service is PERFECT!!\n I grew up in 100 year old business of making and installing custom cabinets clear back to my Great Grandfather who came from Holland, my Grandfather and Father. My Dad was impressed and found getting answers to specific questions very helpful to place a successful order. He is getting older (73) and would rather have ordered the cabinets already constructed. Yet still it gave me a final chance to work with him building.\n Thank You, - Laurel R.

Our customer answered:Our cabinets are for our bathroom area. Your service was great. Marie helped out when we had a damaged item on receipt of our order. Your product line is great for do it yourselfers like my husband and myself. We just assembled the cabinets yesterday and will begin the demo today. I will send before and after pics when complete. - Pete C.

Our customer answered:This was my first order with Casey Ackerman and I appreciated his level of professionalism. He made the ordering process smooth and seam less. I look forward to buying more cabinets in the near future...Overall I am really happy, especially with the customer service. - Jeremiah B.

Our customer answered:Everything came in good shape and in every way they were just as promised. We couldn't have been more surprised at the ease the cabinets' assembly process. We assumed we'd need some rubber mallets to 'coax' things into place, but the design is well thought out and it took much less time than we had expected.\n \n The boxes themselves appeared to us to be a better quality than a new replacement cabinet recently ordered for our mother's home from the best custom shop here in our area.\n \n A friend whose work is resurfacing and refinishing existing kitchen cabinets was extremely impressed with the quality and price of these cabinets. They look wonderful in our kitchen and we couldn't be more pleased. In fact, we are on our second order now that our new appliances are in place and will also be installing them in the laundry rooml, because at these prices, we can afford to do so. - Helen M.

Our customer answered:I first used RTA on a project that the budget was limited and I had to find a cost affective way to install a new kitchen in a house that our Church owned. I found your website and read the specifications of the product and really liked the price so I thought I would try it. I was extremely happy with the product. The real 1/2' plywood sides are incredible as well as the solid dove tail drawers and cabinet fronts.\n \n I just recently received another Kitchen job due the cost affective product that RTA handles. I showed them the other completed kitchen done with RTA's and they loved it. Thank you for the product and I will continue to use it as well as tell people about it. Thank you! - Greg P

Our customer answered:Customer services are responsive. Products arrived in original condition. Good value for money!

Our customer answered:I was very pleased with the quality of the cabinets. Your customer service staff was very responsive and helpful. - Joanie H.

Our customer answered:Your staff was very good. Samantha Rougeux and Marie Bai were both very professional and helpful. I ordered around 25 cabinets in all and only had 1 side panel that was damaged. Pretty good! Samantha helped me when I made an ordering mistake and took care of it promptly. I tell everyone about you and the quality of cabinets that I got for an incredible price. People see my kitchen and can not believe it. THANKS!!

Our customer answered:My husband and I were very pleased overall. Our sales rep, Samantha, was very helpful and quick to respond to our questions and needs. The product is beautiful - definite value for the cost. We love sitting in our new kitchen and are enjoying hosting family and friends. I even enjoy doing dishes now :).

Our customer answered:I think all the staff were wonderful and very prompt in respose to everything. They rendered drawings of what my kitchen could look like for the designs...and even imput several options I didn't think of....like extra storage, which is a plus in any kitchen!

Our customer answered:The products were a great value.

Our customer answered:Great job!

Our customer answered:My experience with your company was a very positive experience. From the first moment that I discovered your site I was very impressed both with the ease of navigation and the quick response by telephone. I have recommended your company to others. The cabinets are a high quality and should remain attractive for some time. I have a very small kitchen but the new cabinets with a granite counter top make my kitchen look fabulous - like a dream kitchen.\n \n Keep up the good work!!! - Donna K.

Our customer answered:Kelsey was great to work with and if she didn't know an answer to my question she would contact her cabinet sales rep. I was also impressed with the timely manner in which Kelsey responded to my e-mails. - Jessica W.

Our customer answered:Tech support fast and very helpful.

Our customer answered:Our RTA cabinets came as described, high quality, and easy to assemble.\n \n I have never ordered anything on line before ( I'm a late computer bloomer) I got a bit crazy and placed an order for my whole kitchen! It was so easy and when I had questions I got on the live chat and had an answer within minutes! A few weeks later when my cabinets arrived I got a piece of molding that had been damaged during shipping, I notified you guys and I received a new piece only a couple days later...no hassle, no problems...just great people, a fantastic product and super customer service. My kitchen looks unbelievable...and I spent a fraction of what it would have cost from a big box store..(I thought at first I would keep it a secret that I got these cabinets online and that I put them together myself, but they are so great I'm telling everyone who sees them and they can't believe it)Thanks for everything, you guys are the best. - Tracy C.

Our customer answered:After carefully planning our layout,we got into various websites,checked prices,designs etc and finally decided on the RTA store.\n \n We received our maple kitchen cabinets promptly and all the packages were in good condition.\n Assembly was very easy but, what really caught our eyes was the quality of your product; great finish,no warps or scratches.\n \n Our kitchen looks really nice and we would recommend your product without hesitation!\n \n Thanks, - VMJ

Our customer answered:YOU GUYS ARE ALWAYS GREAT!\n \n Your design team was AWESOME! I worked with Kelsey to design my kitchen based on several options and she came up with a design that not only works in the space i have, but also complements my lifestyle. Excellent job. Thank you.